arrow_backBack to Hotel
HotelverifiedVerified Reviews

31 Street Broadway Hotel

2.6starstarstarstarstar(200+)
Premium
location_on38 W 31st St #110, New York, New York, 10001
trending_up
Premium
Score: 24/100

Premium tier — higher price point with corresponding quality.

Guest Reviews

Felipe Viegasstarstarstarstarstar2026-02-04T19:49:16

"I loved my stay at the hotel. I was worried because I had read some reviews mentioning scams, but I only have good things to say about the hotel. The location is perfect, the room was very clean, the reception staff were kind, and the room was very good and quiet. My deposit was returned on the same"

Deema Bakhitstar2026-01-08T18:18:39

"The service is extremely bad, took my deposit in cash and never gave it back and didnt inform that in order to get it back in cash it cant be during holidays or weekends. We arent even living in the US and were informed that they will transfer the deposit by paypal or any type of way to get the tran"

micah gillettestarstarstarstar2025-10-13T15:20:34

"First, I'd say this was the most affordable option in this area of town. So, understand you get what you pay for. Room - clean and functional. Other than the 3rd mattress being a little less than a thin pad, and one mattress wasn't quite flat, the room was fine. Bathrooms - Shared with the entire f"

uriuriuristar2026-01-10T02:43:03

"Terrible experience. The rooms are extremely small, with almost no space at all. The room had a horrible smell that would not go away, not even after ventilating for hours. They did not provide the exact address of the building, and we had serious problems finding the place. The beds are very uncomf"

Maram Masristar2026-01-24T18:01:42

"The worst hotel experience I've had in my life. Seriously, this place feels illegal -- I don't understand how it's still operating. It's been two months and they still haven't returned my $175 deposit, despite saying it would take 4-5 days. I had to leave and book another hotel the same night. I pa"

photo_camera31 Street Broadway Hotel

Review Keywords

deposit (65)scam (33)shared bathroom (16)room size (11)reception staff (11)deposit return (10)bunk bed (5)kitchenette (4)luggage storage (4)affordability (2)

Amenities

Paid Wi-FiPet-friendlyKid-friendlyKitchen in all rooms
warning

Moderate Dissatisfaction Risk

51% of reviews indicate dissatisfaction — above average for this category.

Rating Distribution

5star
116
4star
52
3star
28
2star
15
1star
221