Aloft by Marriott New York Brooklyn

"We were staying for 5 nights and the room rate was over $500 a night. The first night when we arrived, there was no shower gel and the phone when I went to pick it up to call was full of dust bunnies. I told reception the next day and they said they would do a deep clean and replace the shower gel. "

"The best part about this place is the location. I travel often for work and I will be going to NYC on a frequent basis however this might be the first and last time I stay at this hotel. I immediately noticed the cleanliness of the elevators which made me nervous for the room. The room was ok, norma"

"Kind staff! I was pleasantly surprised by their package policy and it was very easy to extend my stay, even when I didnt boo directly with the site. Also, just generally a great value!"

"Unfortunately, my flight was canceled and I was unable to arrive at Aloft Hotel in Brooklyn as planned. Although I did not get the chance to stay at the hotel, I was incredibly impressed with the service I received. Hotel Manager Yelissa Guzman provided outstanding assistance during a situation tha"

"The hotel has not returned my room deposit, weeks after my stay. I have emailed Marriott customer care 3 times and had only had 1 response. I am hoping someone responds to this review with an email of someone who can actually sort this, because customer care don't seem to be able. I live outside the"