Best Western Plus Brooklyn Bay Hotel

"overall pleasant hotel in a nice location and decent neighborhood. staff were very kind and helpful The showers were a little troublesome because there's no door on the shower and tends to spray outside all over the floor. room service was okay sometimes they come through sometimes they skip they al"

"Great place to stay for a few nights, we were attending a wedding just a few blocks from the hotel and it was perfect for us. Clean and comfortable room, the only thing missing was a small microwave so we could reheat some leftover pizza. Their Breakfast area was really good, lots of choices, hot fo"

"Good, quiet rooms and friendly staff, but the biggest attraction in my opinion is the location. Great local restaurants and a 20 minute walk through quiet neighborhoods to the nearest metro station. I was hesitant about staying so far south of Manhattan, but it was a great decision. Would recommend "

"HORRIBLE CUSTOMER SERVICE!!! I had the worst experience here. The front desk and manager are EXTREMELY unprofessional. 20 minutes into my stay, I was called by front desk to switch my room due to "maintenance". I requested a refund on the phone because I felt uncomfortable and was told I was eligibl"

"I can't believe this hotel charges all the money for you to sleep in the basement and plus the things are ewwww yucky. Update responding I didn't expect to be royal but when its broken fix it dont rent the room where they paint is chipped out and cabinets are looking like they were flooded common i "