Best Western Plus Brooklyn-Prospect Park

"We stayed here for 2 nights and had a very comfortable stay. The staff here is very warm and helpful and always greet you with a smile. Monica at the front desk was always welcoming of any query and was very helpful in helping us with a late checkout. The team did not crib about extending our hours "

"I had a solid stay here. Nice front desk staff, but a lack with the housekeeping.. Environment/ Design of room: Room was ok design wise, not much to say about it. It had a large TV inside. Unfortunately the picture quality was very bad. 3 stars Front desk: Very nice staff. Those guys were alway"

"Front desk staff always giving 5 star service and very understanding even when I had an issue with my card. It's quiet and peaceful and the breakfast staff is excellent. I don't know the reason for low ratings but I've stayed here about 5 times and not a single complaint. Kudos to the team here keep"

"The folks working here were very nice and did their best to be accommodating. That's unfortunately the only good thing. The description of the room was a queen suite with a pull out couch bed. What we got was a room that barely fit a queen size bed and a sofa chair. The sofa chair did pull out to so"

"We were having a decent stay at this Best Western hotel but suddenly the staff told us that the hotel was becoming a temporary refugee center so we were relocated in another property. It's a real shame because we booked for much more days and in advance, but nobody told us anything at check-in or be"