Cachet Boutique Hotel NYC

"Check in room had no heat. Sends a maintenance man to "fix" tells us we can go out & when we got back it would be fix. Um no, we just walked around over 5 hours we needed a hotel room at this point. So they give us another room, this one had no heat either. Finally got a third room & I notice each r"

"Pros: *The front desk staff are super nice and super helpful. * The hotel is extremely quiet. * The patio is very cute and very peaceful. * Several quiet spaces scattered about the hotel, perfect for someone "working from home." * A great location to head in any direction around the city. 10-20min w"

"The friendly staff is the only reason this hotel gets any stars at all. It looks NOTHING like the photos, it was not clean and the beds were horrible. It looked like this hotel had really nice communal areas and bar/restaurant but everything was empty/closed/under construction. The pictures were pro"

"This is a perfect example where you shouldn't always believe reviews. This is a GREAT hotel. The check-in and check-out took 2 minutes. The staff was efficient and polite My room was clean and beautiful with a huge bathroom It really felt like home ! The only very small downside is that I had to "

"The hotel staff are friendly and I found the common area and room to be clean. There are some things I liked about the hotel and did not. See below. Pros: - Central location that's easy to go uptown or downtown from - Bathroom was a decent size - Lobby coffee machine - Late checkout was offered Co"