Citadines Connect Fifth Avenue New York

"We stayed at this hotel during the end of the year for Christmas. Cons: - The front desk staff only do their job: give information and hand out the room key. They were not friendly at all, with zero warmth or social interaction. - Only one elevator works. The lobby elevator works fine for going up, "

"Excellent location at a reasonable price. The rooms are small without much storage but were clean and the heat worked great. The staff was very friendly, informative, and accommodating. If we stay in Midtown again this place would be on the list for sure."

"Citadines Connect Fifth Avenue New York is an excellent place to stay right in the heart of the city. The location is unbeatable--steps away from Fifth Avenue, shopping, dining, and major attractions, making it incredibly convenient for exploring New York. The hotel is clean, modern, and well-mainta"

"I took the time to check in online before our arrival like the emails suggested. It still took us 20 minutes to check in at the hotel and I still had to show my ID and my credit card. When we walked into our room, we realized the heat didn't work and it was 68 degrees in the room, in December in New"

"I'm extremely disappointed with how this situation was handled. Due to a major snowstorm, our flight was cancelled and we were unable to travel, something completely outside of our control. Despite explaining this and providing context, the hotel refused to offer any refund, credit, or flexibility, "