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Crowne Plaza HY36 Midtown Manhattan

4.4starstarstarstarstar(500+)
Average
location_on320 W 36th St., New York, New York, 10018

What Guests Say

comfortable beds (71)modern rooms (29)quiet room (18)noise level (39)
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Average
Score: 40/100

Average value — pricing aligns with market expectations.

Guest Reviews

Jen Hstarstarstarstarstar2026-02-25T23:03:20

"My stay here exceeded expectations in every category! The staff was amazing in a way I haven't experienced in a long time. They were all very responsive to requests and really bent over backwards to accommodate when we were stuck there during a blizzard. The room was cleaned perfectly every day a"

Heather Duhonstarstarstarstarstar2026-01-05T03:19:07

"I did a lot of research before I picked a hotel to spend New Years with my family. I'm glad I chose this one. The staff was extremely friendly and even walk us to the elevators our first time. They texted us throughout our stay to ensure we didn't need anything. Rooms were small as expected for New "

Winnie Chengstarstarstarstarstar2026-03-04T23:01:57

"Very pleasant stay and high value. The reception Rey and Gurmey, and other supporting staffs are super nice. they even asked if I'm afraid of elevator noises etc when picking to rooms. the location is convenient to all major tourist spots , little bit far to down town but easy to grab a cab there or"

Stephanie Ystarstarstarstarstar2026-02-17T21:07:20

"I had a very pleasant stay overall. While I could occasionally hear some noise from the neighboring room, it did not significantly affect my experience. The location is excellent and very convenient for getting around, whether for sightseeing or business. Housekeeping was professional and consisten"

D Mstarstarstarstarstar2026-02-16T17:28:46

"This hotel exceeded all of our expectations. Check in was a breeze and the room was clean and in great shape. But what stood out the most was how nice everyone was! I hope this is a reflection of how well the workers are treated and appreciated. Every single person we encountered was pleasant and he"

About

In the bustling Garment District, this sleek steel-and-glass hotel is a 7-minute walk from Penn Station and a 14-minute walk from the iconic observatories of the Empire State Building. The casual rooms come with free Wi-Fi and flat-screen TVs, as well as coffeemakers. Room service is available. Amenities include a restaurant/bar and a lounge, plus a gym. Pets are welcome (fee). Valet parking is extra. Breakfast is available.

photo_cameraCrowne Plaza HY36 Midtown Manhattan

Review Keywords

proximity to times square (92)walkable (76)comfortable beds (71)room size (65)noise level (39)proximity to penn station (39)modern rooms (29)quiet room (18)subway access (16)closet space (13)

Amenities

Free Wi-FiPaid breakfastPaid parkingAccessibleAir-conditionedLaundry serviceBusiness centerPet-friendlyRoom serviceKid-friendlyRestaurantFitness centerBarSmoke-free
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Low Dissatisfaction Risk

5% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
1061
4star
444
3star
108
2star
35
1star
71