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Extended Stay America Suites- White Plains - Elmsford

3.1starstarstarstarstar(500+)
Premium
location_on118 W Main St, Elmsford, New York, 10523

What Guests Say

friendly staff (75)clean room (27)comfortable beds (6)elevator cleanliness (3)bed bugs (16)rude staff (7)dirty sheets (2)
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Premium
Score: 30/100

Premium tier — higher price point with corresponding quality.

Guest Reviews

Gary Gentilestar2026-02-18T15:18:28

"Never will I stay here again. In my history of reviews this definitely classifies as a run. Don't walk away from this place no luggage carts to bring your luggage up and the staff laughs about it and thinks it's funny. When you ask about the one rack they have with broken wheels And they offer you n"

Mycelium Magestar2025-12-08T17:57:46

"This property is dangerously mismanaged, and corporate needs to intervene immediately. I don't usually leave reviews, but the issues at this location are so widespread and concerning that guests deserve to know what they're walking into, and corporate leadership needs to see what's happening here. "

NicholeKstar2026-01-14T10:35:09

"This is low income housing disguised as a motel. Do not expect any standards of cleanliness. Dirty sheets, bugs and the smells of new and old meals cooked in the rooms seem to be normal for this establishment. Customer service is a joke because the manager isn't used to dealing with customers, just "

Andrew Biagionistarstarstarstar2025-11-07T16:46:02

"Helpful staff, that great Extended Stay America experience, somewhat dated but that also makes it more affordable. The location itself is right on a busy highway, but it's close to NYC and it's northern suburbs so the highway will be a convenience more than a bother. Overall I recommend it strongly."

Lisa C.starstarstar2025-08-12T17:40:41

"I stayed there for two weeks. The hotel staff are friendly. It was fine for someone like me needed a fully furnished place with a mini kitchen for a short-term stay and willing to serve ourselves, because there are very limited service provided by the hotel- so you don't expect your room gets cleane"

About

Off Interstate 287, this informal all-suite hotel is 3 miles from Lyndhurst 19th-century mansion and 4 miles from downtown White Plains. The low-key studios feature kitchenettes, complimentary Wi-Fi and flat-screen TVs. Kids age 17 and under stay at no extra cost with an adult. There's free breakfast. Other amenities include an exercise room and a 24-hour laundry facility, plus a business center and a meeting room.

photo_cameraExtended Stay America Suites- White Plains - Elmsford

Review Keywords

friendly staff (75)clean room (27)bed bugs (16)accommodating staff (15)rude staff (7)comfortable beds (6)elevator cleanliness (3)leaking fridge (2)dirty sheets (2)nearby diner (2)

Amenities

Free Wi-FiFree breakfastFree parkingAccessibleAir-conditionedPet-friendlyKid-friendlyKitchens in some roomsGolf courseSmoke-free
warning

Moderate Dissatisfaction Risk

31% of reviews indicate dissatisfaction — above average for this category.

Rating Distribution

5star
164
4star
129
3star
92
2star
75
1star
158