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Four Points by Sheraton Midtown - Times Square

4.1starstarstarstarstar(500+)
Premium
location_on326 W 40th St, New York, New York, 10018

What Guests Say

comfortable bed (28)dirty windows (3)
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Premium
Score: 37/100

Premium tier — higher price point with corresponding quality.

Guest Reviews

Shoeb Patelstarstarstarstar2026-03-04T18:17:09

" For travelers looking to be in the heart of the action, Four Points by Sheraton Times Square Midtown offers an unbeatable location with consistent efficiency. Operational Wins: I was particularly impressed with the front office's hospitality. Despite booking via an OTA, the staff was accommodatin"

Alicia Millsstarstarstarstarstar2026-02-21T02:28:19

"Took my husband to NY for his birthday and was not disappointed in the slightest by our choice of hotel! Ideally located with easy access to subways and time square. The whole team was pleasant and went above and beyond for us! Luggage storage for check in so we didn't have to cart our suitcases aro"

Snail Vloggerstarstarstar2025-12-23T03:45:42

"Overall, great experience. Came for leisure and this trip did not disappoint. The cost of the hotel was very affordable, and the location was very convenient, being near Times Square, the subway and the Port Authority Station. For my experience, the workers were kind and helpful. We rarely interacte"

Mahsa Movahedanstarstarstarstar2025-11-10T03:49:56

"We came here without a prior booking after checking out early from another hotel due to a bad experience -- and I'm so glad we did. The staff were incredibly helpful and welcoming from the moment we arrived. The concierge went above and beyond, even suggesting that we look online for better deals be"

David Akininstarstar2026-03-04T20:34:03

"The staff is super friendly and the hotel is in a great location. BUT we could never sleep. 2407 was our room. Right behind the back of the elevators. We heard the chains of the elevator all night. Very loudly and scary noise. Super worrisome, but literally impossible to sleep. The noise really goes"

About

Adjacent to Port Authority Bus Terminal, this straightforward hotel is an 11-minute walk from Times Square and 0.9 miles from Radio City Music Hall. Unassuming rooms offer free WiFi, flat-screen TVs, iPod docks and coffeemakers. Upgraded rooms have city views. Suites add separate living rooms. Amenities include a relaxed restaurant, a rooftop lounge/bar with a retractable glass roof, and a 24-hour exercise room.

photo_cameraFour Points by Sheraton Midtown - Times Square

Review Keywords

front desk staff (79)elevators (74)room size (64)welcoming staff (33)comfortable bed (28)mini fridge (15)no microwave (13)subway access (12)dated room (8)dirty windows (3)

Amenities

Free Wi-FiPaid parkingAir-conditionedBusiness centerPet-friendlyKid-friendlyRestaurantFitness centerSmoke-free
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Low Dissatisfaction Risk

8% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
1046
4star
705
3star
293
2star
95
1star
130