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HotelverifiedVerified Reviews

Four Points by Sheraton New York Downtown

3.8starstarstarstarstar(500+)
Premium
location_on6 Platt St, New York, New York, 10038

What Guests Say

clean room (74)comfortable bed (21)bed bugs (15)construction noise (10)
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Premium
Score: 35/100

Premium tier — higher price point with corresponding quality.

Guest Reviews

Arizbeth Hernandezstarstarstarstarstar2026-02-26T20:26:01

"I've stayed at this hotel three times, and it never disappoints. The staff is always friendly and welcoming, the rooms are clean and comfortable, and the location is perfect. The hotel's location was perfect, making it easy to access nearby attractions, restaurants, and shops. Despite being convenie"

ashley alvarezstarstarstarstarstar2026-01-20T20:15:25

"The hotel and staff authentically demonstrate friendliness, courtesy and respect. Customer service is great, they are very polite and helpful. The rooms are pretty spacious, I came with 2 extra guest and we slept amazingly. Room service is excellent, Patricia, our room cleaner is AMAZING!! She kept "

Ashtravelvlogsstarstarstarstar2025-12-29T20:28:13

"Had a decent stay overall. The rooms were quite small for the price, but that's pretty typical for downtown NYC. The location is amazing -- lots of food spots nearby and a convenience store close by as well. Room service was excellent. The elevators were extremely busy and took a while to catch, but"

Charles Hepperstarstarstarstarstar2025-12-11T00:20:14

"I stayed here a week and was very impressed. The rooms aren't huge, but very neat and tidy. Housekeeping staff went above and beyond to accommodate any wishes and did a wonderful makeover of the room. Reception staff was always friendly and helpful in case of questions. Overall a very nice hotel in "

Lstarstarstarstar2026-01-21T20:40:24

"Basic hotel had a few amenities. I was in town for work and stayed here for 1 night. Small room but had everything you needed. Heater did not work, it was not automatic and I had to manually turn it up in morning when I woke up freezing. Water pressure was super weak! Room was clean, bed was comfy. "

About

Set in Manhattan's Financial District, this contemporary hotel is a 7-minute walk from the New York Stock Exchange, a 14-minute walk from One World Trade Center and a 1.2 mile-drive from the Brooklyn Bridge. The simple, modern rooms have free Wi-Fi and bottled water, plus 42-inch flat-screen TVs, and desks with ergonomic chairs. Suites add pull-out sofas and separate living areas. There's a casual American restaurant and a rooftop bar with a seasonal terrace, as well as a 24/7 fitness room. Additional amenities include 7 meeting rooms and a business center.

photo_cameraFour Points by Sheraton New York Downtown

Review Keywords

front desk staff (113)clean room (74)room size (72)proximity to brooklyn bridge (24)comfortable bed (21)bed bugs (15)rooftop bar (13)proximity to subway (12)construction noise (10)no fridge in room (4)

Amenities

Free Wi-FiPaid breakfastAccessibleAir-conditionedBusiness centerKid-friendlyRestaurantFitness centerBarSmoke-free
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Low Dissatisfaction Risk

15% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
717
4star
513
3star
221
2star
101
1star
225