Global Luxury Suites at The Arches

"I travel all the time for work. This is by far the worst hotel I've ever stayed at. For 2 weeks in a row they give me the wrong code for my door. First time I was able to get in within 10 minutes. Second time I was stuck in the hallway for an hour. The entire hotel smells like a mixture of weed and "

"I've stayed at many hotels, but this is the first time this has happened to me at this hotel. Supposedly, it's a luxury hotel, but it's missing someone at the front desk, someone who's there waiting for guests. First, I had my booking for four in the afternoon, but I arrived at seven. When I walked "

"DO NOT BOOK THIS HOTEL. It's a complete scam. The access code they gave me let me in the building but not the room. I waited outside the room door for over 30 minutes with 2 small children trying to get in contact with the customer service number and never got an answer. The next day when i finally"

"If I could give it zero stars, I would. The room was dirty and filthy. It had not been dusted and the picture shown is an AI enhanced photo. The location isn't terrible, but I should have read the reviews FIRST. The pictures of the towers aren't related to Global and there was only a dirty microwave"

"What an absolute nightmare!!! Please choose another place to rent!!! This place is out of control. The first night, there were homeless people in the lobby. The lobby smelled so bad. I did not feel safe!!! They didn't rush to fix the problem. That only happened after 3 phone calls. The second night,"