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Grayson Hotel - The Unbound Collection by Hyatt

4.3starstarstarstarstar(500+)
Premium
location_on30 W 39th St, New York, New York, 10018

What Guests Say

comfortable bed (30)quiet rooms (15)modern rooms (14)
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Premium
Score: 39/100

Premium tier — higher price point with corresponding quality.

Guest Reviews

ARH HRHstarstarstarstarstar2026-03-06T03:42:53

"I found my new NYC hotel! The location is amazing as you can walk to so many key areas, like the New York Public Library and Bryant Park. The room is beautiful. Nice bathroom and shower. Super clean. The staff is kind and accomodating. Cool decor throughout. But the rooftop bar/restaurant was th"

Lisa Listarstarstarstar2026-01-20T01:51:34

"Stayed here for a staycation/anniversary and the service was great. Front desk (Manny) helped upgrade our room from city to empire view and the room was very spacious for New York standards. They threw in a $50 dining credit as courtesy which was greatly appreciated. Only con (reason for 4/5 stars) "

Jessica Raffinellostarstarstarstarstar2026-01-22T00:01:54

"I stayed at the Greyson Hotel because I needed a place to stay due to an emergency situation. I walked in around 8 am and was warmly greeted by the staff. I was able to get a great price on the room and it was available within a half hour. While I waited for the room I sat at the restaurant and h"

Jazzi Makkstarstarstarstar2026-01-16T17:38:16

"Pretty decent hotel. Very nice lobby and bar. The front desk associates were very nice. The room was a bit small but manageable. The elevator required a key to use. They have in room breakfast for a fee. I lived the slippers and robe provided in the room. The only thing that shocked me was this hote"

Gustavo Fortichstarstarstarstarstar2025-12-03T17:15:53

"Great location. Family and I stayed there Thanksgiving Week and this hotel exceeded our expectations. Room was ready when we arrived, which was a pleasant surprise. Room itself was a nice size for NYC, beds were comfortable, we had plenty of towels for the 4 of us (something too many hotels miss), a"

About

Amid skyscrapers in Midtown Manhattan, this refined hotel is an 8-minute walk from the Empire State Building and a 9-minute walk from Times Square. Grand Central Terminal is 11 minutes away by foot. Laid-back rooms with wooden accents have Wi-Fi, TVs and safes, plus coffeemakers. Some upgraded rooms offer views of the Empire State Building. Suites feature sitting areas. Room service is available. There's a Mediterranean restaurant with a terrace. Other amenities include a top-floor bar, a fitness center and meeting space. Breakfast and parking are available.

photo_cameraGrayson Hotel - The Unbound Collection by Hyatt

Review Keywords

room size (88)proximity to bryant park (50)proximity to times square (50)rooftop bar (49)comfortable bed (30)room design (19)quiet rooms (15)modern rooms (14)elevator wait time (13)slow elevators (8)

Amenities

Free Wi-FiPaid breakfastPaid parkingAccessibleAir-conditionedPet-friendlyRoom serviceKid-friendlyRestaurantFitness centerBarSmoke-free
warning

Low Dissatisfaction Risk

10% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
470
4star
117
3star
55
2star
31
1star
53