Hampton Inn by Hilton New York Times Square

"Exceptional service for families during a travel & medical crisis We ended up at this hotel after a multiples flight changes, and it was the best decision we could have made. We were traveling with our young daughter and an 11-month-old baby who had just been discharged from the hospital, so we were"

"The manager, the marketing team--or whoever had the "brilliant" idea--decided to drastically lower the prices (which I saw online) just days before the date. This attracted an uncontrolled overpopulation of guests. The result was total chaos. The hotel was completely overcrowded. There were no table"

"Great location for tourists, but... Although this hotel is less expensive than nearby options, I wish we had spent more money for a better experience. Our room was very musty and damp. We thought the air conditioner was malfunctioning as it would cycle on for a minute or two and then shut off, but l"

"Rooms are newer looking. Dirt, crumbs and hair on the floor, Toilet bowel was dirty. Although the sheets were clean the duvet is the most wrinkled thing I've ever seen. Bathrooms are tiny but expected for TS hotel. We arrived to the hotel and saw construction everywhere, yet no where on the app or w"

"The location is the only redeeming quality of this hotel. Unfortunately, the overall experience leaves much to be desired. The elevator design is highly inefficient, causing significant delays; on average, it takes 30 minutes to access the elevator. Whoever designed it should reconsider their approa"