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HotelverifiedVerified Reviews

Henn na Hotel New York

4.4starstarstarstarstar(500+)
Average
location_on235 W 35th St, New York, New York, 10001

What Guests Say

comfortable bed (52)quiet room (13)
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Average
Score: 41/100

Average value — pricing aligns with market expectations.

Guest Reviews

Gaby Barajasstarstarstarstarstar2026-02-17T03:23:39

"Our stay was absolutely amazing! From the moment we checked in, the staff was welcoming, friendly, and incredibly helpful. The room was spotless, beautifully decorated, and super comfy -- especially the bed! We slept so well and felt completely relaxed the entire time. The location was perfect -- cl"

Gautam Kamathstarstarstarstarstar2026-02-23T00:23:19

"We had a great time here. Unfortunately the water heater broke down and we had to take cold showers on two of the five days we stayed here. But the hotel proactively refunded the room rate for one of those nights. We'll definitely choose the place again for its cleanliness and convenience if we had "

Dietstarstarstarstarstar2026-01-14T18:47:16

"This was my first time staying at Henn na Hotel and I really enjoyed it. The hotel is clean, comfortable, and easy to check into. The location is super convenient -- just a short walk to Liberty Bagels, the Javits Convention Center, and the subway. Big shoutout to Jennifer for her amazing customer "

Malets VRstarstarstarstarstar2026-03-02T18:32:52

"Title: Cutting-edge technology with a deeply compassionate heart "As a Genius Level 3 traveler, I have stayed in many hotels worldwide, but Henn na Hotel New York truly stands out. While its seamless tech and futuristic design are incredible, what impressed us most was the staff's profound humanity."

Isabella Cstarstarstarstarstar2025-11-12T18:57:23

"Great location near the Amtrak station! Less than a 10 minute walk. Stayed here 3 nights and would b glad to return again. Very pleasant front desk staff, and the cleaner Maria was a joy to greet every morning. Using the japanese bidet is always a pleasure, as well. I will say, the hotel does not h"

About

Set among bars and eateries on a commercial street, this polished hotel is 3 minutes' walk from a subway station, a 4-minute walk from Madison Square Garden arena and 8 minutes away on foot from the Empire State Building. Minimalist rooms feature Wi-Fi and smart TVs, as well as minifridges. Upgraded rooms add steamer closets. Suites have balconies, and sitting areas with pull-out sofas. There's a sleek Japanese restaurant with a terrace, plus a gym and a lounge. The lobby features animated models.

photo_cameraHenn na Hotel New York

Review Keywords

large desk (57)comfortable bed (52)proximity to times square (41)proximity to penn station (31)subway access (16)slippers (14)mini fridge (13)quiet room (13)dinosaur in lobby (9)lg styler (8)

Amenities

Free Wi-FiParkingAccessibleAir-conditionedRestaurantAirport shuttleFitness centerBarSmoke-free
warning

Low Dissatisfaction Risk

8% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
375
4star
75
3star
34
2star
14
1star
33