arrow_backBack to Hotel
HotelverifiedVerified Reviews

Heritage Hotel New York City

3.8starstarstarstarstar(500+)
Premium
location_on18 W 25th St, New York, New York, 10010

What Guests Say

comfortable bed (55)clean room (44)
trending_up
Premium
Score: 36/100

Premium tier — higher price point with corresponding quality.

Guest Reviews

Mike Vasquezstarstarstarstarstar2026-03-08T04:17:59

"I had a great stay at the Heritage Hotel in the Gramercy/Flatiron neighborhood of New York City. The location is excellent and within walking distance of great restaurants, shops, and multiple subway stations, which makes getting around the city very easy. One of the things that stood out most duri"

Jonathan Delgadostarstarstarstarstar2026-03-07T21:22:45

"I've stayed at few hotels in NYC. The location, value, and service are unbeatable in this price range. Situated in the Flatiron District, it serves as a great headquarters for any adventurer attempting to take on the City. It sits around the corner from multiple subway stations and bus stops, makin"

Malistarstarstarstarstar2026-02-18T19:30:28

"Friendly staff, good service, very clean the location is great as there are many restaurants nearby to get breakfast, etc. Very quiet, calm. The beds were amazing, the mattresses and pillows were very soft! Had the best sleep ever! The heater worked well, and as it was cold outside, it managed to k"

Tiastarstarstarstar2025-12-21T23:45:01

"Price was great! Location to the subway and lots of restaurants was great and kept us out of the craziness of closer to Times Square! But when they say Petite room...they mean it. Room was small but our family of 4 are adaptable and we made it work...if we stayed again I would opt for the bigger roo"

meghan caseystarstarstarstar2025-12-23T20:57:20

"I really liked staying here. Solo female and I felt safe here. At night there were some characters on the street but they never bothered me or made me feel unsafe. Close to two subways, lots of food options, a nice park, grocery store on the corner you can pick up snacks. There's fridges in the room"

About

Situated in an 11-story building dating from 1901, this modern hotel is 2 minutes' walk from 5th Avenue, 8 minutes from the subway station at 23rd Street/Broadway, and 10 minutes from the Empire State Building. Classically decorated rooms include free Wi-Fi, flat-screen TVs and desks, plus minifridges and coffeemakers. Some rooms add sofas, and suites provide additional bedrooms. Complimentary perks include a breakfast buffet and all-day coffee. There's also a business center and an exercise room.

photo_cameraHeritage Hotel New York City

Review Keywords

comfortable bed (55)elevators (55)room size (46)clean room (44)view of empire state building (39)mini fridge (37)proximity to times square (23)budget hotel (15)subway access (13)luggage storage (7)

Amenities

Free Wi-FiParkingAir-conditionedBusiness centerKid-friendlyRestaurant
warning

Low Dissatisfaction Risk

12% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
483
4star
378
3star
262
2star
89
1star
121