Hilton Brooklyn New York

"I had an amazing stay at the Hilton Brooklyn in NYC, and a huge part of that experience was thanks to JADE at the front desk. From the moment I arrived, Jade went above and beyond to make sure everything was perfect. She assisted me with booking my room, ensured I had the right accommodations, and c"

"I've stayed at hundreds of hotels, and this was hands down one of the best check-in experiences I've ever had. Ruth at the front desk was incredible -- warm, welcoming, and genuinely happy to help. I was traveling with products that needed to be frozen and asked if she could assist, and she immediat"

"We stayed here mid week for 2 nights. Room was nice, front desk clerks were very nice, helpful when asking for suggestions. We ate in the restaurant one evening food and service were good."

"The best thing about this hotel is its location. The service during our stay was disappointing - during check-in, we asked the concierge for recommendations around the area. He didn't utter a single word in reply. Instead he glanced at us impassively, and simply handed us a card. It was definitely n"

"My first morning at hotel, I queried the daily resort surcharge, and when I showed my booking confirmation, which guaranteed all fees and taxes were included in total price, to the hotel receptionist, she assured me that the surcharge would be waived. I opted to stay on on that basis. Three days la"