Hilton Club West 57th Street New York

"Our experience since arriving at the hotel was miserable. Most of the people I have encountered at the front desk were rude and unfriendly since the moment we checked in. The staff gave us absolutely no information when we checked in and when we asked them about anything, they were short and gave no"

"When we arrived we had booked four rooms each totaling six nights. All were premier rooms and were booked with Elite Plus status. The staff was the most unfriendly staff I have ever encountered. They gave us no info on the resort or the area around us or anything about transportation available. When"

"I've been to New York many times, but this time felt much better than the rest because of my experience at this hotel. Starting off with the location, which was perfect for my itinerary because it was so walkable to the subway entrance along with everything else. The room was nice and roomy, and had"

"Outstanding and stellar experience! Houria and her entire team provided a top notch experience! This trip was a birthday trip for me, as well as a welcome back trip for my 13 year old. NYC is where she was born and we hadn't been back since she was a toddler, so this truly was a special trip. Our ro"

"Okay this is a very special Hilton location in my heart. As a loyal Hilton Honors member, I've stayed at many properties across the country, but this location has truly exceeded all expectations. Sheril went above and beyond to make my stay comfortable and welcoming--her attention to detail and genu"