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Hilton Garden Inn New York/Times Square Central

3.9starstarstarstarstar(500+)
Premium
location_on136 W 42nd St, New York, New York, 10036

What Guests Say

comfortable bed (35)quiet rooms (23)construction noise (9)
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Premium
Score: 34/100

Premium tier — higher price point with corresponding quality.

Guest Reviews

Kelly G.starstar2025-12-15T21:05:36

"The staff were great, every single one of them. My low rating is not because of staff. It's because the rooms are truly awful. It was the least comfortable bed I have ever slept on. Neither my husband nor me were able to get a full night's rest either night because of how low-quality the mattress an"

Andrewstar2025-12-05T13:11:52

"This was by far the worst Hilton stay I've ever experienced. From the moment I walked in, the entire vibe was off. The front desk agent, Maria, was very kind and clearly trying her best, but she seemed undertrained and unsure. She told me my credit card was "invalid" and that the hotel reserved the "

Noorstarstarstarstarstar2025-12-29T19:25:02

"Great location, especially for Times Square,everything is within walking distance. The staff is very friendly and helpful. A big plus is that they accept your luggage before check-in time, which made our arrival much easier. Pros: * Excellent central location * Very friendly and welcoming staff * L"

Ricky Stevensstarstarstarstarstar2026-01-04T17:34:57

"Perfectly licets steps from times square and every major subway line, this hotel is excellent. If I had one complaint it's that with 3 elevators, it can take longer than you like to leave in the morning. Out room was on the 6th floor so I took the stairs before noon. The front desk staff is top notc"

Scotty Hottystarstarstarstarstar2025-10-05T21:02:48

"Tried this for our 11th Wedding Anniversary as it's a must to get a view of times square from our room as this was where (NYC Times Square) we honeymooned originally. Other hotels nearby we astronomically priced for rooms with a view so I was pleasantly surprised to find a room here with an adequate"

About

A 6-minute walk from Times Square, this informal hotel on a street lined with shops and and eateries is also a 15-minute walk from both the Museum of Modern Art and the Empire State Building. Simple rooms with modern accents offer free WiFi and 50-inch flat-screens. They also have microwaves, minifridges, and tea and coffeemaking equipment. Upgraded rooms add views of Times Square. Morning tea and coffee are complimentary. There's a casual restaurant, and a bar with square views. Other amenities consist of a fitness center and a business room.

photo_cameraHilton Garden Inn New York/Times Square Central

Review Keywords

elevators (122)room size (108)front desk staff (86)microwave (39)comfortable bed (35)proximity to bryant park (34)quiet rooms (23)subway access (19)city view (12)construction noise (9)

Amenities

Free Wi-FiPaid breakfastAccessibleAir-conditionedPet-friendlyRoom serviceKid-friendlyRestaurantKitchen in all roomsFitness centerBarSmoke-free
warning

Low Dissatisfaction Risk

14% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
1224
4star
710
3star
294
2star
145
1star
300