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Holiday Inn Express Manhattan Midtown West by IHG

3.8starstarstarstarstar(500+)
Premium
location_on538 W 48th St, New York, New York, 10036

What Guests Say

comfortable bed (38)quiet room (12)
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Premium
Score: 34/100

Premium tier — higher price point with corresponding quality.

Guest Reviews

Elle Greenstar2026-02-27T15:22:11

"I've had to stay here twice now for work and both times were miserable experiences. The hotel is crawling with rude tourists from Europe who have zero consideration for other guests. Late into the night, 7am, they're slamming doors, running up and down the halls yelling and guffawing. And somehow Am"

Elif Ozmenstarstarstarstarstar2025-11-20T05:51:31

"Well we would stay here again, rooms were definitely clean and big enough, staff was so friendly and helpful. Breakfast was really good had bagels creamcheese orange apple egg bacon oatmeal etc and they had unlimited coffee and tea in the lobby all the time. We were even able to leave our luggage's "

korra dalestarstarstar2026-02-17T09:44:34

"Location is strong--Hell's Kitchen area, easy walk to Times Square, Broadway theaters, restaurants, and subway lines (C/E at 50th St). Great for exploring Midtown without the absolute chaos. Rooms were basic and small (typical NYC), clean enough but dated with thin walls and some wear. Bed was okay,"

Emilia Muirraguistarstarstarstarstar2025-12-07T21:09:19

"This might be one of the best Holiday Inns I've ever stayed at. It's a bit far from the action, but that can actually be a good thing--it's much quieter than other spots in town. However, there isn't a subway station that's easily accessible without walking a few blocks uphill. Aside from that, the "

Jimmy Arbogaststarstarstarstarstar2025-11-08T00:33:00

"Rooms are clean! I even checked the AC filters and they are clean. Location is fabulous! Staff is outstanding! Free breakfast was also great. Only negative I had. On my first day maintenance (not house keeping) tried to get in my room twice without knocking. I discovered that their key card o"

About

A 12-minute walk from both a subway station and the Javits Convention Center, this modern hotel is also 0.7 miles from Times Square and the Theater District. The modest rooms feature desks and flat-screen TVs, plus minifridges and coffeemakers. There are also free Wi-Fi and high-pressure showerheads in the bathrooms. Kids stay free with an adult. Amenities include free hot breakfast, a business center and 24-hour fitness room, plus dry-cleaning services (fee).

photo_cameraHoliday Inn Express Manhattan Midtown West by IHG

Review Keywords

proximity to times square (205)elevators (110)front desk staff (96)room size (77)air conditioner (45)comfortable bed (38)soundproofing (25)quiet room (12)no microwave (11)proximity to the subway (10)

Amenities

Free Wi-FiFree breakfastAccessibleAir-conditionedLaundry serviceBusiness centerKid-friendlyRestaurantFitness centerSmoke-free
warning

Low Dissatisfaction Risk

14% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
792
4star
657
3star
353
2star
140
1star
227