Holiday Inn Express New Rochelle by IHG

"The bad: the bed was so soft and non-supportive. I was awake all night- my back was in so much pain. The comforter was too light. The shower mat had stains. The heater made a rolling sound that might have bothered me more if I was sleeping. We smelled weed coming from one of the other rooms from the"

"The hotel is fine. Clean, modern, nice gym that has just enough and same for the breakfast & dining area. Overall it's a solid choice. Even the valet parking not really being valet (you have to walk to the adjoining building's underground parking) wasn't as off-putting as the manager! She was the wo"

"I booked my stay based on an online quote provided by IHG. When I arrived at the hotel, the rate was suddenly changed and increased with no clear explanation. This was extremely frustrating, as I relied on the quoted price when making my booking. I raised the issue with hotel staff and followed up "

"Aesthetically pleasing rooms. I enjoyed the view from my room. Good service from the front desk. I enjoyed the breakfast. Had variety of options and great taste"

"After driving six hours I pulled into the garage of this hotel, where I was met by the rudest valet driver I've met to date. After pulling in we were asked if we had a reservation. We said no. He says you have to go make one. Ok, where's the desk? "At the holiday inn". Ok but where do we go from "