Holiday Inn Express & Suites Bronx - Zoo Area by IHG

"If I could give this place zero stars I would. I stayed there for my birthday in October and the service I got was horrible. The room was funky and there were long worms coming up from the bowl when you flush the toilet. The toilet paper holder was broken so the tissue kept falling on the floor cons"

"My heater was blowing cool are, and I was waking up to my room being 60 degrees in the middle of a brutal NYC winter. I complained for 3 days, the staff kept saying nothing was wrong with my thermostat. One day I woke up the thermostat read 52 degrees and I hardly wanted to get out of the comfort of"

"Honest review of my trip Front desk staff does not care about their jobs and are rude especially when i asked for assistance with changing my room and was given the run around. bright side of this hotel is that its right across the street from the hospital in case i choke on all the dust and debris"

"The hotel was okay. The rooms are small which is okay if you are looking for an intimate setting. The room wasn't dirty but you can tell that it was not clean fully and they did just enough to make it presentable. The breakfast was mid and the pancake machine was not working however the lady did fix"

"I stayed at this hotel for five days, and the experience was extremely disappointing. There was no proper housekeeping during my entire stay. I went to the front desk several times to request cleaning, and each time I was told it would be done "the next day." In reality, they only delivered towels s"