Hotel 48LEX New York

"Great experience at 48 Lex. Everything was handled really well from start to finish. The heat temperature was set perfectly, which made the room very comfortable -- something you don't always get right in hotels. The front desk staff was excellent and very attentive. They made sure we had everything"

"While our room was clean and comfortable, and the hotel is in a great location, there were some issues with the "fine print" or the "resort costs" associated with this hotel. When brought to management's attention, the woman we spoke with was not at all customer service oriented and her attitude wa"

"The location of this hotel was great. Restaurants and shopping within walking distance and it seemed like a safe spot. Employees at the front desk, the engineers, and house keepers were all friendly and kind. The restaurant attached to the hotel was good and convenient for a good breakfast and morn"

" HORRIBLE! Hotel 48LEX, New York: NEVER GO! I left my luggage with them for storage after checking out. When I returned, ONE BAG WAS GONE! The staff: rude, incompetent, and out of control! They don't ask for claim tickets, they search for 15 minutes, and then they admit an employee took them to the "

"I am sharing with you my worst experience with this hotel, unlike anything I've ever experienced anywhere else. I checked into the hotel on December 9th, 2025. An executive room had been arranged for me and paid for in advance. When I entered the hotel, it was extremely cold and looked like everythi"