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Hyatt Grand Central New York

4.0starstarstarstarstar(500+)
Good Value
location_onat Grand Central Terminal, 109 E 42nd St, New York, New York, 10017

What Guests Say

convenient location (161)comfortable bed (67)noise level (108)
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Good Value
Score: 73/100

Solid value — good balance of quality and cost.

Guest Reviews

Karina Turgutstarstarstarstarstar2026-02-27T21:21:52

"Exceptionally well located. One of the most convenient aspects is that it has two entrances (on 42nd Street and another from inside Grand Central Terminal). Being able to access the hotel from both sides makes it incredibly practical, especially in New York where movement and timing matter. The pro"

Annmarie Harkriderstarstarstarstar2026-02-21T19:29:55

"what a great hotel! The rooms were clean and modern and for New York they were really big. while. yes, the Little market inside is extraordinarily expensive, it has to be expected based on location and convenience factor. check-in was a breeze and some of the best doorman I have ever witnessed in my"

Matthew Hstarstarstarstar2026-01-29T08:34:53

"Obviously a fantastic location, it can't be beat. So much around. Nice hotel, nice staff throughout the day. Nice rooms, spacious for New York standards. Nice front door security. Pleasant staff checked me in for my hotel room. My only complaint is very particular but it made enough of an impression"

Siddharth Joshistarstarstarstar2026-03-01T23:37:02

"Rooms are old, Tech in the rooms is outdated (unable to screen share) . Beds are really comfortable. What irks me is the lack of water dispenser.. they don't provide water to the room (minor inconvenience) Service is great. When I asked the Hyatt team for a room with a better view within couple of "

Tony Gryckiewiczstarstarstarstar2026-01-18T21:02:10

"I stay at a lot of Hyatt hotels. Roughly 70-90 nights per year. Reading reviews I think this spot gets a bad wrap but it isn't entirely warranted. Yes, I've definitely had friendlier service, but overall the experience was nice, for a stay right next to Grand Central Station. I'd say the biggest neg"

About

Adjacent to Grand Central station, this sophisticated Midtown hotel is 13 minutes' walk from Times Square and 14 minutes' walk from the Empire State Building. Streamlined rooms include flat-screen TVs, Bluetooth speakers and Wi-Fi; some have city views. Suites add living rooms and dining tables. In-room spa services are available for a fee. There's a fitness center and a snack store.

photo_cameraHyatt Grand Central New York

Review Keywords

convenient location (161)room size (155)proximity to times square (135)noise level (108)unprofessional staff (76)comfortable bed (67)concierge (61)dated rooms (60)resort fee (54)mini fridge (36)

Amenities

Free Wi-FiPaid parkingAccessibleAir-conditionedLaundry serviceBusiness centerRoom serviceRestaurantFitness centerBarSmoke-free

Rating Distribution

5star
3939
4star
2362
3star
962
2star
480
1star
786
open_in_newVisit Official Sitecall(212) 883-1234

At a Glance

Category
Hotel
Total Reviews
500+
Amenities
11
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