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Hyatt Place New York / Chelsea

3.8starstarstarstarstar(500+)
Premium
location_on140 W 24th St, New York, New York, 10011

What Guests Say

comfortable bed (44)modern rooms (18)
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Premium
Score: 33/100

Premium tier — higher price point with corresponding quality.

Guest Reviews

Tom Weeksstarstarstarstarstar2026-03-09T20:57:12

"Amazing! Simply amazing! Thank you so much to the Hyatt team for such a welcoming reception on check in for my birthday weekend break! The room was amazing with a stunning view of the Empire State Building (3503) although my busy schedule meant I was only able to check out the breakfast offering onl"

Evelyn McKemiestarstarstarstarstar2026-02-08T08:25:40

"Had a great time, no issues. Breakfast was busy (went during the last hour, which they warn is busy) but was able to find seating and there was still plenty of food. Very nice and accommodating front desk. The rooms are tiny, but hey it is NYC. Several different subway lines close by which was very "

Karineprof Girardstarstarstarstarstar2026-02-24T13:23:21

"Very nice place. The employees are very nice, they answered all my questions without making me feel that I was disturbing them. The place is very clean: the loby, the elevators, the places to eat, the room. The breakfast is good and varied. Because of a snow storm, we had to add 2 nights to our stay"

Zheng Liustarstarstarstarstar2026-02-16T23:44:35

"Quiet: if you have a room 20+ floors, street noise is very manageable (which is hard for NYC) Views: some city view rooms will give you Liberty Statue and beautiful sunset. Elevator: like many complained in reviews, 40+ with four elevator is bit short. However, during out stay we never had to wait f"

Melissa Jayawardanestarstarstarstarstar2026-01-22T19:25:58

"I recently spent one night at this hotel and it exceeded all expectations. From the moment I arrived, the service was outstanding the staff were attentive, friendly, and made me feel truly welcomed. I stayed on the 17th floor, and the room was absolutely fantastic. It was spacious and impeccably cle"

About

Set among lively bars and shops in Chelsea, this relaxed hotel is a 3-minute walk from a subway station, 10 minutes away by foot from Madison Square Garden and 14 minutes' walk from the Empire State Building. The unfussy rooms provide flat-screen TVs, Wi-Fi, minifridges and coffeemakers. Some feature skyline views and/or sofabeds. There's an understated restaurant with a bar. Other amenities include a 24-hour fitness center and a rooftop terrace. Breakfast is available.

photo_cameraHyatt Place New York / Chelsea

Review Keywords

elevators (610)room size (245)view of empire state building (131)elevator wait times (99)closet (45)comfortable bed (44)subway access (30)skyline view (27)proximity to the metro (24)modern rooms (18)

Amenities

Free Wi-FiFree breakfastPaid parkingAccessibleAir-conditionedLaundry serviceBusiness centerPet-friendlyRestaurantFitness centerBarSmoke-free
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Low Dissatisfaction Risk

15% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
973
4star
495
3star
268
2star
173
1star
237