arrow_backBack to Hotel
HotelverifiedVerified Reviews

Hyatt Place New York/Yonkers

4.2starstarstarstarstar(500+)
Premium
location_on7000 Mall Walk, Yonkers, New York, 10704

What Guests Say

friendly staff (145)convenient location (29)room cleanliness (19)comfortable beds (16)pool cleanliness (2)
trending_up
Premium
Score: 37/100

Premium tier — higher price point with corresponding quality.

Guest Reviews

R Reidstarstarstarstarstar2026-03-06T18:22:35

"I had a great (brief) stay. The front desk person *Michael Samuels* who checked me in was a GODSEND!! He was excellent, helpful, patient and professional. I was in Riverdale just for a funeral. I was exhausted, having just landed at JFK. He let me check in early so I could wash my face and rest a li"

shelly gudgerstarstarstarstarstar2026-02-09T18:38:32

"It Was Nice I Did Some Ghost Hunting There Because Of The Dark History There. nice Service Too! Awesome Foods 10/10 I catched 1 ghost experience there in my hotel room, and that was the door closing by itself, and temperature dropped cold next to me for a few seconds then back up to normal temperatu"

LISHA VIALET MANNINGstarstarstarstar2026-01-27T14:46:05

"The hotel itself was perfectly fine for what we needed--clean, comfortable, and in a convenient location. However, the breakfast situation was a real disappointment. For a hotel operating at full capacity, the offerings were beyond lacking. "Continental breakfast" shouldn't translate to the bare min"

W Xstarstar2026-01-08T03:20:08

"Front desk personnel cancelled our reservations by mistake. Managers first tried to deny the cancellation (said everything was "fine"/"fixed" and checked us in). When the reservation dates in their system were still wrong (different than what we booked and received confirmation for) they tried to bl"

Brandi SmileZstarstar2026-01-02T13:16:11

"Like anything you don't keep up, it will eventually go down. Any hotel that puts with confidence they only clean every 3 days is beyond nasty. The point of staying in hotels is for service and clearly cuts are being made on this issue . This was my go to spot when in town to stay. I've stayed here "

About

Off I-87 and part of the Cross County Shopping Center, this contemporary hotel is 2 miles from Tibbetts Brook Park and 4 miles from the Hudson River Museum. Modern rooms come with free Wi-Fi, 42-inch flat-screen TVs and iPod docks, as well as minifridges, microwaves and coffeemakers; some have pull-out sofas. Suites add separate living areas. Parking is complimentary. There's also 24/7 dining and a cocktail bar, plus a fitness center and meeting space. Breakfast is available.

photo_cameraHyatt Place New York/Yonkers

Review Keywords

friendly staff (145)shopping mall (101)convenient location (29)elevators (27)front desk staff (23)room cleanliness (19)comfortable beds (16)couch (15)microwave (12)pool cleanliness (2)

Amenities

Free Wi-FiFree breakfastFree parkingAccessibleAir-conditionedBusiness centerPet-friendlyFitness centerBarSmoke-free
warning

Low Dissatisfaction Risk

8% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
702
4star
314
3star
108
2star
39
1star
78