Hyatt Union Square New York
What Guests Say
Premium tier — higher price point with corresponding quality.
Guest Reviews
"We had a pleasant stay at Hyatt Union Square. The staff was friendly and welcoming, and our room was clean and comfortable. The unique plant growing system in the lobby was a fun surprise! The only downside was that we weren't informed about ongoing construction (which didn't bother us much since we"
"Enjoyed a lovely 6 night stay. Rooms were perfect, location is fantastic and staff very welcoming. Even with such cold weather we never felt too cold at night and our rooms were cleaned every day! Special mention to the gents opening the doors for you at the front and to Alejandro for his 5 hospital"
"We. Stayed while helping our daughter move into her first apartment. The front desk clerk was super friendly when we arrived. The room was clean and comfortable. Definitely updated. Bed was comfortable, but late in the evening a smell started coming into the room. I'm.not sure what it was but it sme"
"I stayed at the Hyatt Union Square during my vacation in NYC, and overall it was a great experience. The location is the strongest part -- being right in Union Square made it incredibly easy to explore the city, catch the subway, and walk to tons of restaurants, cafes, and stores. The room was clean"
"Very good location, and the rooms were good, too. But the main difference was the staff, who were excellent. The staff members on reception were very helpful, very professional, and a pleasure to deal with. I wish more places had representatives as committed to customer satisfaction as these guys."
About
A 3-minute walk from Union Square Park, this chic hotel is also an 8-minute walk from New York University. Airy rooms feature 37-inch flat-screen TVs, iPod docks and WiFi (surcharge), as well as desks and coffeemakers. Some rooms have private terraces. Suites add separate living areas. There's an American brasserie and a contemporary cocktail lounge. Other amenities include an exercise room, complimentary bike rentals, and free WiFi in public areas.
Review Keywords
Amenities
Low Dissatisfaction Risk
10% of reviews indicate dissatisfaction — in line with expectations for this category.
Rating Distribution
Nearby Properties
Other accommodations within 2 km.
At a Glance
- Category
- Hotel
- Total Reviews
- 500+
- Amenities
- 13
- On Map
- View