Lotte New York Palace

"We stayed at Lotte New York Palace for New Year's during our holiday trip, and it was an amazing experience. The location is perfect -- right in the heart of the city and close to everything. The rooms were clean, spacious, and very comfortable. The service was outstanding, and the staff made us fee"

"My husband and I had an absolutely wonderful experience at The Lotte. Every single team member working there was extremely nice and willing to help in any way, possible. The rooms are nice and the views are amazing! We splurged and upgraded to the towers and the extra space was worth it. The drinks "

"Was traveling for work and booked through The Edit. Rooms a bit dated but very clean and bathrooms have been updated since the rest of the rooms have. Beautiful lobby and courtyard across from the cathedral. Peter at reception was incredibly helpful when I had to address something early morning - su"

"Stayed here A few years ago and was very surprised that you no longer have a coffee pot in your room --when I asked the person at front desk was very short and told me to order room service! Which was ironic because it was very difficult to get room service--took forever and items were not included"

"Where to begin? The location is incredible -- absolutely a 5/5. The Christmas decor is beautiful as well, though be prepared to navigate crowds in the lobby taking photos (which we understand and didn't mind). We travel frequently, both domestically and internationally, and unfortunately this hotel"