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Mandarin Oriental, New York

4.6starstarstarstarstar(500+)
Premium
location_on80 Columbus Cir, New York, New York, 10023
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Premium
Score: 39/100

Premium tier — higher price point with corresponding quality.

Guest Reviews

Elizabeth Duganstarstarstarstar2026-03-04T03:29:17

"Stayed 3 nights in 2 rooms (5002 and 4216 I think) for mid winter break. Everything was ok,not quite the level I'm used to from other Mandarin hotels though. There was no availability for early check in or room upgrade with Amex bc the hotel were busy, it happens. Unfortunately, the room quality was"

Miguelangel Martinezstarstarstarstarstar2026-02-15T00:53:53

"Our recent stay was a perfect example of what true luxury hospitality looks like. When we arrived on Saturday, we experienced a situation that, while unfortunate, appeared to be an internal staffing issue. It initially impacted my wife and me, and naturally, it wasn't the first impression we expect"

Sammystarstarstarstarstar2026-01-16T00:43:20

"This was an amazing hotel to stay in for my work trip. I wish I got to enjoy the hotel longer! I want to specifically call out 3 individuals: Dustin at the front desk was such a joy! We had a hiccup with the first room I was staying in, and he was efficient in making it right, and helping me move t"

Carlos Rodriguesstarstarstarstarstar2026-01-16T17:06:52

"Our experience at the Mandarin Oriental was simply exceptional from beginning to end. The hotel delivers exactly what one expects from a property of the highest standard -- and goes beyond. The room was spacious and extremely comfortable, with impeccable cleanliness and a stunning view -- simply WO"

Alevtina Valitovastarstarstarstarstar2025-12-26T09:56:18

"We had a wonderful stay at the Mandarin Oriental New York. The hotel is absolutely beautiful, with a fantastic location and truly breathtaking views from the room -- waking up to that skyline was unforgettable. The staff deserve special mention: incredibly kind, attentive, and genuinely caring. Eve"

About

Across the street from Central Park, this upscale hotel is a 1-minute walk from the 59th St.-Columbus Circle subway station, and less than a mile from the Museum of Modern Art. The contemporary rooms feature floor-to-ceiling windows with skyline views, as well as flat-screens, stereos and Wi-Fi (fee). They also include desks, soaking tubs and marble bathrooms. Some have Central Park or river views, and luxe suites add separate living rooms and/or Nespresso machines. Perks include a chic modern American eatery, an airy lobby lounge serving snacks, and a specialty cocktail bar. There's also a fi

photo_cameraMandarin Oriental, New York

Review Keywords

views (141)spa (52)kind staff (30)concierge (26)suite (18)aviary (15)afternoon tea (15)fitness center (10)view of central park (8)elevated experience (3)

Amenities

Free Wi-FiPaid breakfastPaid parkingAccessibleIndoor poolAir-conditionedLaundry serviceBusiness centerPet-friendlyRoom serviceKid-friendlyRestaurantSpaFitness centerBarSmoke-free
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Low Dissatisfaction Risk

4% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
1381
4star
245
3star
79
2star
33
1star
58