Phoenix Hotel Brooklyn Sunset Park

"I don't understand the bad reviews for this place. People are crazy haha I chanced it finally because on some pics it looks like they have tubs in rooms not just stand up shower so even though it wasn't specified which kind they have in city view rooms I went for it after being hesitant bc of review"

"To start, before even arriving, the hotel cancelled our original reservation because they tried to take payment upfront even though we had selected the "pay at property" option. It felt like they knew we were already committed, due to this property being named on our visa, so we ended up having to r"

"This was a standard 3-star stay. The location is the strongest feature (4 stars), making it very easy to navigate the Sunset Park area. Both the rooms and the service were exactly what you'd expect--consistent, clean, and functional. It's a practical, no-frills choice for the neighborhood."

"Better than expected! Inviting decor, thoughtful design touches such as LED lighting in the headboard and behind the TV which made it cozy at night. Tall ceilings. No individual bottles of toiletries or coffee in the lobby but that's expected at this price point. Small stains on sheets but clean oth"

"Cockroach alert! This hotel is rough. The photos don't reflect the current rooms. Our first room was ridiculously small, had a dirty floor, and street traffic was very loud. The staff let us move into a second room, and that one had cockroaches. Towels, bedding, pillows are very poor quality. Pay mo"