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HotelverifiedVerified Reviews

Romana Hotel - NYC

2.8starstarstarstarstar(100+)
Premium
location_on38-59 12th St, Long Island City, New York, 11101

What Guests Say

comfortable bed (6)room cleanliness (3)
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Premium
Score: 29/100

Premium tier — higher price point with corresponding quality.

Guest Reviews

Nislady Mohammadstarstarstarstarstar2026-02-25T21:26:30

"In complete disagreement with the bad reviews some people have left here. This hotel has got everything you need for any traveler/tourist in NYC. It is extremely well located, just 2 blocks away from the nearest subway station where you will get to Manhattan in less than 20min. Objectively speakin"

Zachary Hovlandstar2026-02-17T17:14:19

"Hotel was overall fine, was expected for the money. But we have now been charged for the stay 5 times on two cards. One they had no authority to charge on. I had to call and complain, person was no help, was just as confused as I was. Had to call both credit card companies. Now we see today they tri"

korra dalestarstarstarstar2026-02-17T12:04:51

"A solid 4-star stay overall. I was particularly pleased with the service and the location, both of which were reliable and made my visit to NYC much smoother. The rooms were standard and provided a comfortable enough base for exploring the city. I would definitely consider staying here again."

Alex Astarstarstarstar2025-10-29T02:25:14

"I was pleasantly surprised with my stay here given the bad reviews. The main thing I appreciated was that the room was fairly quiet compared to many other hotels. Also, it was clean and had all I needed. A few disadvantages is that the shower wasn't draining all that well but no big deal. Area can "

Molly Torossianstarstar2025-10-15T18:40:04

"My friend and I spent 3 nights at Romana Hotel, and unfortunately, we were quite disappointed. I'm not sure what we were expecting for the price, but here's my honest opinion. Starting with the location, it's about a 20-minute subway ride from the main tourist spots, which was convenient. However, t"

photo_cameraRomana Hotel - NYC

Review Keywords

front desk staff (10)proximity to subway (6)comfortable bed (6)deposit (6)mini fridge (4)room cleanliness (3)room size (3)luggage storage (2)neighborhood (2)kind staff (2)

Amenities

Free Wi-FiParkingAir-conditionedSmoke-free
warning

Moderate Dissatisfaction Risk

40% of reviews indicate dissatisfaction — above average for this category.

Rating Distribution

5star
42
4star
25
3star
14
2star
13
1star
61