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HotelverifiedVerified Reviews

SpringHill Suites by Marriott New York Queens

3.6starstarstarstarstar(500+)
Average
location_on38-39 9th St, Long Island City, New York, 11101

What Guests Say

spacious lobby (2)
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Average
Score: 59/100

Average value — pricing aligns with market expectations.

Guest Reviews

Danielle Nicolestarstarstarstarstar2026-02-27T18:01:04

"Kevin at the front desk was amazing. I got in super late 2-3am on Thursday 2/26/26 and had issues with my booking and he made everything so much smoother. The staff at this location are some of the best hotel staff I've had the pleasure of meeting in my time traveling. 10/10 service they made our st"

Nicholas Pappachristoustarstarstarstarstar2026-01-23T18:25:28

"Went during Christmas with family and I think this is a fantastic value for New York! Staff were all friendly and hospitable. Rooms were spotless and clean with a pretty decent view outside. I'm also very appreciative that they offer two queen beds which I find is rare in NY for this price point. "

Agueda Consstar2026-03-03T10:12:18

"My experience with this hotel has been deeply disappointing and extremely frustrating. We had a reservation during the week of January 24th. Due to severe weather conditions, our flight was cancelled and we arrived three nights later than originally planned. Before our arrival, we contacted the hote"

Shai Poststarstarstarstarstar2026-01-18T17:19:16

"We wanted to thank the front desk employees who worked with us at 7am on January 16 to make our stay so much easier as we navigated another issue during my husband's cancer journey. We both agreed that their professionalism and willingness to help made our trip from out of state so much easier. The "

Thais Morgattostarstarstarstar2026-02-16T15:37:35

"My stay at SpringHill Suites by Marriott New York Queens was a very good experience overall. The hotel appears to be quite new and is very well maintained. The decor is modern, and both the common areas and the rooms were impeccably clean. The breakfast was wonderful, with great variety and qualit"

About

In a business district, this informal hotel is a 9-minute walk from 21 St-Queensbridge subway station, and a mile from both the MoMA PS1 art gallery and the Noguchi Museum. Straightforward rooms feature floor-to-ceiling windows, TVs and Wi-Fi, in addition to microwaves, minifridges, and tea and coffeemaking facilities. There's a 24-hour fitness center. Parking and a breakfast buffet are also available.

photo_cameraSpringHill Suites by Marriott New York Queens

Review Keywords

subway access (33)neighborhood (23)new hotel (13)proximity to the metro (11)elevator wait time (8)soundproofing (8)city view (5)luggage storage (4)spacious lobby (2)hot chocolate bar (2)

Amenities

Free Wi-FiFree breakfastPaid parkingAccessibleAir-conditionedBusiness centerRestaurantFitness centerSmoke-free
warning

Low Dissatisfaction Risk

22% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
286
4star
167
3star
74
2star
39
1star
136