The Bayard Hotel

"We booked our accommodation months ago wanting to ensure that everything was well organised before leaving New Zealand, we booked with Best Western as we knew the brand & thought we could rely upon it. We woke up to an email a few weeks ago stating that the hotel needed major renovations and would "

"The location is perfect and close to most of the main attractions and subway. Rooms are spacious but there are issues with stove burners and clogged bathtub. Main issue I see is with the staff. They are sometimes not polite in talking with a customer."

"I booked a stay at this hotel several months ago, planning a trip to New York well in advance - with a group of 6 people. Less than a month before our arrival, we received a message saying that the hotel would be closed due to renovations and would not be able to accommodate us. They suggested chang"

"The front desk was so helpful and friendly. She helped us navigate our way to Grand Central station and made recommendations for food and sights. The room was clean and spacious enough for our family. The fridge and microwave were a bonus. The in room coffee was convenient. The restroom was clean sp"

"Location was great. Stayed in a penthouse the room was extremely ran down for the price. Toilet in master room doesn't flush, reported this they plunged it, still didn't work. Second bathroom the shower doors couldn't be opened without nearly falling off rails. The door to balcony in our room didn't"