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HotelverifiedVerified Reviews

The Gatsby Hotel

3.4starstarstarstarstar(200+)
Premium
location_on135 E Houston St, New York, New York, 10002

What Guests Say

quiet room (2)street noise (5)
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Premium
Score: 32/100

Premium tier — higher price point with corresponding quality.

Guest Reviews

matias matsstar2026-03-05T15:13:25

"It's an older hotel that seems to have been renovated, but the issues remain. I was placed in two different rooms, and neither had working hot water. I would only consider staying here as a last resort"

Gretchenstar2025-09-29T23:35:33

"My husband and I visit NYC once a year and have stayed in a lot of different hotels (chain & boutique) as well as Airbnb in different areas. This was one of the worst. The website states there is a safe, iHome clock with charger, free WiFi. When we checked in we had to pay a $17.21 fee which we were"

drisana ulrichstar2025-09-30T16:56:53

"This was by far the worst hotel experience I've ever had. Twice, staff left our room door open -- a serious security risk, confirmed on their own cameras. The room was dirty, smelled of humidity, and wasn't properly cleaned the next day. The toilet didn't flush correctly, making it nearly unusable. "

Jose Luis Gallegosstar2025-12-21T05:15:33

"The hotel charged a $50 service fee that was not clearly disclosed in advance during the agency booking. In addition, the hot water was not functioning properly; staff advised me to wait 10-15 minutes, which did resulted in unnecessary water waste. I was assigned a basement room with no natural lig"

liastarstar2026-02-08T10:24:14

"Stayed here for 3 nights, there was an issue with the heater and they two lovely receptionists were able get it fixed up for me & include another heater just in case which was fantastic! This area is particularly busy and you will hear everything that's happening on the street. Sirens and beeping ar"

About

Across from a park in the bustling Lower East Side, this casual hotel is 1 block from a subway station, 5 minutes on foot from art at the New Museum and 2 miles from the iconic Empire State Building. Bright, relaxed rooms with understated decor offer complimentary Wi-Fi, as well as flat-screen TVs, iPod docks, and tea and coffeemakers. Some have minifridges and microwaves. There's a 24/7 business center. Parking and access to a nearby gym are available for a fee.

photo_cameraThe Gatsby Hotel

Review Keywords

room size (16)proximity to subway (7)luggage storage (7)microwave (7)street noise (5)discount hotel (4)free coffee (2)quiet room (2)cozy room (2)quaint hotel (2)

Amenities

Free Wi-FiAccessibleAir-conditionedSmoke-free
warning

Low Dissatisfaction Risk

25% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
126
4star
116
3star
61
2star
42
1star
87