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The Helmsley Medical Tower - Hotel

4.5starstarstarstarstar(500+)
Good Value
location_on1320 York Ave, New York, New York, 10021

What Guests Say

friendly staff (72)convenient location (14)comfortable suites (7)spacious rooms (6)quietness (6)
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Good Value
Score: 66/100

Solid value — good balance of quality and cost.

Guest Reviews

Adrienne Gusoffstarstarstar2025-12-27T16:46:12

"We stayed there only because my husband was having a procedure at the hospital at 6:30 in the morning and we live about 3 hours away. For $300 a night, you would think it would have more amenities. There was no soap in the bathroom (only shower gel in the shower) and no hand towels, no sample bottl"

Kendra Watersstarstarstarstarstar2025-12-29T20:55:18

"Very reasonable rates and just 2.5 blocks to Memorial Sloan Kettering's main hospital. The parking garage has very reasonable rates for NYC parking. Our room was clean and generously sized, with the best kitchenette I've ever seen in a hotel. The hotel was quiet, and the staff were friendly and help"

Karen Braunestarstarstarstarstar2026-01-15T00:47:18

"This hotel was perfectly located for my daughter's 5:30 check in at HSS. Yes it is a bit dated but my room was clean, well appointed and I felt safe. My daughter's stay at HSS took 2 days longer than expected. The desk staff were super friendly and understanding. They went out of their way to ad"

Sheila Murraystarstarstarstar2025-12-15T20:24:18

"I have stayed here twice. The staff are very helpful, room size is great and you can't beat the location for surgery the next day. My only issue is that with both of my stays, paying $300/night, the mattress was in great need of replacement. It sunk in and it felt like an old style coil mattress."

Snowflake Bstar2026-01-06T00:28:09

"Location convenient for my 6am surgery at NSK. Cold, no heat in bathroom. Had to heat w space heater before taking a shower. Dirty, heat barely worked. Never again.not at 350.00 a night. Don't stay here. Disgusting"

About

Contemporary, apartment-style suites with full kitchens for families of patients at NY-Presbyterian.

photo_cameraThe Helmsley Medical Tower - Hotel

Review Keywords

friendly staff (72)accommodating staff (22)kitchenette (14)convenient location (14)proximity to hospitals (10)comfortable suites (7)full kitchen (6)spacious rooms (6)quietness (6)handicap accessible (2)
warning

Low Dissatisfaction Risk

5% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
436
4star
119
3star
37
2star
5
1star
27