The Lucerne Hotel
What Guests Say
Average value — pricing aligns with market expectations.
Guest Reviews
"My partner and I stayed at this hotel and, from the very beginning, the overall feeling was very positive. As soon as we arrived, we were welcomed on the street and helped with our luggage. The staff opened the main hall door for us, and throughout the entire stay their kindness and professionalism"
"This is our go to hotel on the upper east side. The doorman is always welcoming and helpful. The front desk staff are friendly and efficient. The rooms are spacious for NYC and we have never had a problem with noise from neighbors or street noise as the rooms are well insulated for sound. The beds a"
"This hotel is in a great location and the staff were always nice and attentive. I pleasantly got a really big room considering I was just a solo traveler. I stayed for 7 nights in room 523 and unfortunately you can hear water running all night in that room. I wear earplugs so it didn't affect me too"
"I've stated here a couple of times and looking forward to another stay next month!!! If you've been to NYC before and want a less noisy area but close to everything (walk, trasnit) this is a great place! upper west side is amazing without out all the horn honking of midtown!!! check in was easy, no "
"Roomy suite / pick your floor and orientation We got a suite which had nice space to hang out, sleep and prepare coffee (had microwave and fridge). We faced west end ave and were on the 2nd floor, so we were subject to street noise. Room decor is also dark and dated. The staff were friendly and pl"
About
Across the street from Central Park, this polished hotel in the Upper West Side is set in a landmark 1904 building; it's a 5-minute walk from the Lincoln Center for the Performing Arts and 1.8 miles from The Metropolitan Museum of Art. Refined rooms include free Wi-Fi, flat-screen TVs with premium channels, designer toiletries and Keurig coffeemakers. Suites add kitchenettes; some have pull-out sofas. There's 24-hour room service. Amenities include a fitness center and a spa. There's also a sophisticated restaurant that serves French-Mediterranean fare and offers sidewalk seating. Meeting faci
Review Keywords
Amenities
Low Dissatisfaction Risk
8% of reviews indicate dissatisfaction — in line with expectations for this category.
Rating Distribution
Nearby Properties
Other accommodations within 2 km.
At a Glance
- Category
- Hotel
- Total Reviews
- 500+
- Amenities
- 14
- On Map
- View