The Mark Hotel

"Stayed at The Mark Hotel in New York during the Christmas period, and honestly, for this price, the experience was shockingly poor . I understand holiday premium pricing is normal, but paying around $5k for three nights for a Madison King room was extremely disappointing. The room was visibly old, "

"Value for money it is not. The lobby is very unappealing and not welcoming, so that there is not any inclination to hang out in the lobby waiting for your partner or guest or anyone else. Furthermore the hotdog stand outside means everything in the front of the ground floor including the bar smells "

"I lost my $600 lv scarf and called the hotel to see if they saw it and when I asked they hung up didn't give me no answer I called again and they did the same thing. Super sketch for this to be a upscale hotel."

"Over all staff is absolutely rude. I have been working across the street dealing with the same front lobby people for the past 13 months and I've got nothing but rudeness and today now accusatory and derogatory remarks from a doorwoman with a Mercedes and doorman with a BMW have an inflated ego and "

"This is an iconic property. Some of the associates are very professional and understand the hospitality, food, beverage, and prerequisite expectations. Food is more or less solid, but not exceptional. That is something that needs corrected by Chef Jean-George."