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HotelverifiedVerified Reviews

The Shelburne Sonesta New York

4.2starstarstarstarstar(500+)
Premium
location_on303 Lexington Ave, New York, New York, 10016

What Guests Say

spacious rooms (51)quiet rooms (14)noise level (26)
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Premium
Score: 36/100

Premium tier — higher price point with corresponding quality.

Guest Reviews

Abbystarstarstarstarstar2026-03-02T00:09:46

"Arrived late at night front desk was very helpful. Had 2 bed room which was amazing everything we needed in room spacious and comfortable. The shower was awesome. Everything was around a 30 min walk excellent location. Hotel I'd give 5+ stars if could would definitely stay again. Absolutely outst"

Sue Cadestarstarstarstarstar2026-02-18T15:05:45

"My daughter and I stayed here for 4 nights. The break was for my birthday - when we arrived, I asked for a room with a view and we were quickly upgraded to a lovely spacious apartment with kitchen and lounge. And views of the Empire State Building and East River. The apartment was warm, quiet, had a"

Rakita Thomasstarstarstarstarstar2026-01-25T21:00:04

"I initially booked the 2 queen bed room to celebrate my daughter's 10th birthday. Upon arrival we were upgraded to the apartment with the best views. The hotel was really nice. We had lunch at the restaurant near the lobby and the food was delicious. The location was perfect for the activities we ha"

Shabria Maynestarstarstarstarstar2026-03-03T18:25:32

"I traveled in town for one day, but my experience at the Shelburne was one of the best parts of my quick trip. Everyone on staff whom I interacted with were very professional, personable, and kind-hearted. Specifically, Gene (front door) and Luiz (front desk) were very accommodating and friendly! In"

andy andersonstarstarstarstarstar2026-02-25T22:47:35

"We had a great stay!! Our flight was cancelled and they were very accommodating for an extra two nights. Both Eddie and David in particular gave us great service from helping with luggage and ordering taxis for us, to pointing us in the right direction for great restaurant experiences. Thank you, wo"

About

Near restaurants and bars on lively Lexington Avenue, this high-end hotel in the Murray Hill neighborhood is a 7-minute walk from Grand Central Terminal train station, and 11 minutes' walk from the lush gardens of Bryant Park. Sophisticated rooms, some with city views, offer Wi-Fi access and flat-screen TVs. Studios add kitchenettes, and airy suites have separate living rooms with pull-out sofas. Room service is available. Evening wine hours are complimentary. There's an upscale grill and bar, and a seasonal rooftop lounge with skyline views, plus a gym. Parking is available for a fee. Pets ar

photo_cameraThe Shelburne Sonesta New York

Review Keywords

proximity to grand central (99)view of empire state building (70)spacious rooms (51)rooftop bar (50)welcoming staff (34)proximity to times square (33)kitchenette (26)noise level (26)room upgrade (18)quiet rooms (14)

Amenities

Paid Wi-FiPaid breakfastPaid parkingAccessibleAir-conditionedBusiness centerPet-friendlyKid-friendlyRestaurantFitness centerBarSmoke-free
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Low Dissatisfaction Risk

8% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
1053
4star
558
3star
214
2star
67
1star
129