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The Sherry-Netherland

4.6starstarstarstarstar(200+)
Average
location_on781 5th Ave, New York, New York, 10022

What Guests Say

old world charm (3)
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Average
Score: 40/100

Average value — pricing aligns with market expectations.

Guest Reviews

S Bstarstarstarstarstar2026-01-26T21:02:06

"You won't find a better group of staff than at this property. We've stayed here several times and every single person from the valet, front desk, elevator, housekeeping.... Stellar folks and exceptionally nice. The hotel itself is nice, but dated although maintained nicely. We return because we arri"

Jim Jaramillostarstarstarstarstar2025-10-25T16:45:38

"After a disappointing experience at a nearby Hilton, walking into The Sherry-Netherland felt like a complete reset. From Jackie, who took my reservation with such kindness, to Jason, who works the front door and mans the elevators -- every interaction was warm, thoughtful, and genuine. When I arriv"

Janelle Tamstar2025-11-21T15:28:19

"If you want to wake up loud hammering and drilling noises - and be startled by a construction worker right outside your window - this is the hotel for you! You can also expect a front desk that lacks the common decency to notify you that there would be construction, let alone make any proactive att"

Kelly Harrisstarstarstarstarstar2025-06-07T20:44:34

"Love this iconic place. Everything was pristine and beautiful! The staff was always very helpful and friendly. The room was amazingly clean and the daily service was the best we have had. Definitely an amazing and special place right in the heart of the city and across from Central Park! Recommend a"

About

This renowned, opulent 1927 hotel with old-world architecture overlooks Central Park, and is located across the street from the subway and Grand Army Plaza. The elegant rooms have marble bathrooms and hand-carved wooden furniture, as well as flat-screen TVs, iPod docks and free Wi-Fi. Suites add kitchenettes. Amenities include a fitness center, a barbershop and a hair salon, plus multiple high-end shops, and a restaurant that's a replica of the famed Harry's Bar in Venice, Italy.

photo_cameraThe Sherry-Netherland

Review Keywords

kind staff (8)architecture (5)concierge (5)fresh flowers (5)elevator staff (4)old world charm (3)historic hotel (3)posh rooms (3)handwritten note (3)free drinks (2)

Amenities

Free Wi-FiPaid parkingAccessibleAir-conditionedLaundry serviceBusiness centerPet-friendlyRoom serviceRestaurantKitchens in some roomsFitness centerBarSmoke-free
warning

Low Dissatisfaction Risk

3% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
222
4star
39
3star
15
2star
3
1star
6