The Westin New York at Times Square

"Great location and the front desk service was really nice. The first people you see when you enter the hotel are the gentleman that take your bags. They could be a little more friendly as the 1st people you encounter. You actually walk right past them, and they don't say a word. When I did have to s"

"This was a great place to stay. Easy walking distance to Times Square and all the theaters. Direct access to the subway. One suggestion, if you stay here, spring for the higher floor. Yes, the view is great, but up on the 36th floor we heard very little city noise. Very soft background only. I can "

"We just left from a truly excellent stay at the Westin Times Square! Check in was quick, friendly, and professional. Status was recognized, and I was given a high floor (40) as requested, which was really appreciated. There are 2 banks of 4 elevators, one for floors up to 22, the other for floors "

"I have stayed at dozens of Marriott properties over the years, and I am sorry to say that this has been the worst experience in terms of service. To be fair, the hotel's location, room condition, and breakfast are acceptable considering that this is Manhattan. The hotel is close to Times Square, so"

"I loved the hotel, especially the location, cleanliness, and the front desk staff, who were very helpful. However, the only disappointing part of my stay was an interaction with a man in the guest services area on the first floor. When I went to retrieve my luggage and handed over the claim tickets,"