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voco the Franklin New York by IHG

3.8starstarstarstarstar(200+)
Premium
location_on164 E 87th St, New York, New York, 10128

What Guests Say

comfortable beds (19)nice shower (17)small rooms (34)
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Premium
Score: 35/100

Premium tier — higher price point with corresponding quality.

Guest Reviews

Anne Bolampertistarstarstarstarstar2026-01-22T02:45:52

"I had a wonderful 4-night stay earlier this month. The staff was very friendly and offered a delicious welcome cookie upon my arrival. I stayed in the "cozy" room with a queen size bed. It was clean, the bed was very comfortable, and the bathroom had a nice shower with good water pressure. I felt ve"

Samuel Wegleinstarstarstarstarstar2026-02-26T18:01:55

"Amazing value on the UES. Our room was small but immaculate, functional and very comfortable. The rooms, hallways, and elevator have amazing pre-war vibes. The people who work there are so welcoming and helpful. And staying on the upper east side is much, much nicer than staying in Midtown (whic"

Slobodan Trendicstarstarstarstarstar2026-01-19T19:49:47

"As an IHG member I stayed at this property for the first time. The hotel provided just what I was looking for... a clean, comfortable and cozy experience during my stay. The location was very important and this property met my needs. 2 min walk to Sturbucks, 5 min walk to Whole Foods and 15 min walk"

Jen Kokstarstarstarstar2026-01-19T07:16:40

"It's one of the cheaper hotel on Upper East side. I am a solo traveller so I think the room is just nice for me, however couples might find it small. The rooms are rather close together so if your neighbors open or close the door, you will know. Overall I think all's good, recep is friendly as well "

Joe Ganonstar2026-01-13T17:21:59

"The middle aged male at the front desk was extremely nosy and made me uncomfortable. He seemed overly concerned with personal matters that weren't their business and came across as intrusive rather than being professional and focused on guest service. It really took away from the overall experience"

About

Set in an 1800s brownstone, this high-end hotel on a tree-lined Upper East Side street is 2 blocks from the subway, and 4 blocks from Central Park and the Guggenheim Museum. The cozy, contemporary rooms have designer toiletries, original artwork, flat-screen TVs, iPod docks and free Wi-Fi. There's complimentary coffee in the lobby. Parking is available, and pets are welcome for a fee.

photo_cameravoco the Franklin New York by IHG

Review Keywords

small rooms (34)desk for working (22)comfortable beds (19)nice shower (17)cozy room (10)boutique hotel (10)subway access (9)free cappuccino (7)vintage elevator (3)complimentary cookies (3)

Amenities

Free Wi-FiPaid parkingAccessibleAir-conditionedBusiness centerPet-friendlyKid-friendlySmoke-free
warning

Low Dissatisfaction Risk

17% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
204
4star
88
3star
67
2star
32
1star
62