voco the Franklin New York by IHG
What Guests Say
Premium tier — higher price point with corresponding quality.
Guest Reviews
"I had a wonderful 4-night stay earlier this month. The staff was very friendly and offered a delicious welcome cookie upon my arrival. I stayed in the "cozy" room with a queen size bed. It was clean, the bed was very comfortable, and the bathroom had a nice shower with good water pressure. I felt ve"
"Amazing value on the UES. Our room was small but immaculate, functional and very comfortable. The rooms, hallways, and elevator have amazing pre-war vibes. The people who work there are so welcoming and helpful. And staying on the upper east side is much, much nicer than staying in Midtown (whic"
"As an IHG member I stayed at this property for the first time. The hotel provided just what I was looking for... a clean, comfortable and cozy experience during my stay. The location was very important and this property met my needs. 2 min walk to Sturbucks, 5 min walk to Whole Foods and 15 min walk"
"It's one of the cheaper hotel on Upper East side. I am a solo traveller so I think the room is just nice for me, however couples might find it small. The rooms are rather close together so if your neighbors open or close the door, you will know. Overall I think all's good, recep is friendly as well "
"The middle aged male at the front desk was extremely nosy and made me uncomfortable. He seemed overly concerned with personal matters that weren't their business and came across as intrusive rather than being professional and focused on guest service. It really took away from the overall experience"
About
Set in an 1800s brownstone, this high-end hotel on a tree-lined Upper East Side street is 2 blocks from the subway, and 4 blocks from Central Park and the Guggenheim Museum. The cozy, contemporary rooms have designer toiletries, original artwork, flat-screen TVs, iPod docks and free Wi-Fi. There's complimentary coffee in the lobby. Parking is available, and pets are welcome for a fee.
Review Keywords
Amenities
Low Dissatisfaction Risk
17% of reviews indicate dissatisfaction — in line with expectations for this category.
Rating Distribution
Nearby Properties
Other accommodations within 2 km.
At a Glance
- Category
- Hotel
- Total Reviews
- 200+
- Amenities
- 8
- On Map
- View