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W New York - Times Square

4.2starstarstarstarstar(500+)
Premium
location_on1567 Broadway, New York, New York, 10036

What Guests Say

noise level (119)dirty windows (6)
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Premium
Score: 37/100

Premium tier — higher price point with corresponding quality.

Guest Reviews

Biz Davisstarstarstarstarstar2026-03-09T00:54:33

"Our stay at the W Times Square was fantastic, and the team there made all the difference. From the moment we arrived from JFK, Adam took incredible care of us. He offered great recommendations around the city and made sure our entire stay felt effortless. The real standout was when he arranged a ho"

Jennstarstarstarstarstar2026-01-27T21:08:44

"Our stay at the W Hotel Times Square was nothing short of magical. From the moment we arrived, the staff made us feel genuinely welcomed with kindness, warmth, and top-tier service that never missed a beat. We stayed in a two-bedroom suite, and it was absolutely spectacular--beautifully designed, sp"

Val Hoeneckestarstarstarstarstar2026-03-04T16:43:46

"We had an amazing 4 days at The W! My daughter and I had a long weekend in NYC and saw 2 shows! We chose The W for its location and we weren't too concerned with luxury! Well, the room was great with a fantastic view of Times Square! Everything was perfect from the doormen to the front desk and thei"

Lorena Carbajalstarstarstarstar2026-02-11T19:25:20

"The perfect stay in Times Square. So happy we were able to find a room last minute after having to check out from another property abruptly. The location is great easy to get to and from. The doorman and the check in staff were so polite and friendly. We had dinner at the Mexican restaurant and the "

Bonita McMillanstarstar2026-02-08T13:11:18

"I recently stayed at W New York Times Square and unfortunately, the experience did not meet expectations. On a positive note, the staff were genuinely very nice and provided good customer service throughout my stay. Everyone I interacted with was polite, professional, and helpful. However, the con"

About

In a modern tower overlooking Times Square, this sleek hotel in the lively Theater District is 2 minutes' walk from 49th Street subway station and a 12-minute walk from the Museum of Modern Art. Polished rooms with high-thread-count linens feature Wi-Fi (fee), flat-screen TVs and DVD players, plus minibars and coffeemakers. Upgraded rooms add views of Times Square, and suites have living rooms with pull-out sofas. Room service is available 24/7. There's a 2-story Mexican restaurant with a tequila bar, a plush eatery serving sushi and cocktails, and a vibrant Times Square-inspired lounge with D

photo_cameraW New York - Times Square

Review Keywords

noise level (119)room size (73)concierge (34)suite (33)mini bar (17)soundproofing (17)room upgrade (14)no microwave (13)city view (11)dirty windows (6)

Amenities

Paid Wi-FiPaid parkingAir-conditionedLaundry serviceBusiness centerPet-friendlyRoom serviceKid-friendlyRestaurantFitness centerBarSmoke-free
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Low Dissatisfaction Risk

10% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
2096
4star
805
3star
342
2star
150
1star
278