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W New York - Union Square

4.3starstarstarstarstar(500+)
Premium
location_on201 Park Ave S, New York, New York, 10003

What Guests Say

comfortable suite (10)comfortable bed (9)
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Premium
Score: 37/100

Premium tier — higher price point with corresponding quality.

Guest Reviews

Ismail Rstarstarstarstarstar2026-01-06T19:46:11

"We stayed here during a very cold spell, and walking into the warm lobby was a relief--especially for the kids, who were able to sit and relax comfortably. Seating was limited, but thankfully there was just enough for our family. The check-in process was smooth and timely. We were told all rooms we"

Scott Zelaznystarstarstarstarstar2025-12-02T20:30:52

"We had a delightful experience at The W during our anniversary weekend. From the moment we arrived, the hotel staff went above and beyond to make our stay memorable. We were thrilled to receive a room upgrade, thanks to our gold membership, which was a fantastic surprise. Additionally, the champagne"

S. F.starstarstarstarstar2025-12-06T01:12:37

"I've stayed at the W Hotel in Union Square twice now, and each visit has been genuinely fantastic. Even though it's labeled as a 4-star hotel, the experience easily feels comparable to a 5-star stay in many ways. The rooms are comfortable, spacious, luxurious, and always clean. The staff is consiste"

Martin Pelletierstarstarstarstarstar2025-11-30T21:54:53

"Steven saved the day -- and the stay! Overall, we had an uneven service experience at both the front desk and the restaurant. The receptionist at check-in was absolutely amazing, warm, and welcoming. However, during a later visit to the front desk, the service from another receptionist felt noticeab"

Robert Goldbergstarstarstarstarstar2025-12-30T14:51:49

"Had a 5 day stay over Christmas, a last minute getaway. I hadn't staid in the hotel in a number of years so was looking forward to seeing the renovation. Arrival was seamless, fabulous and welcoming staff. Was upgraded to a beautiful suite a treat since upgrades are a rarity these days in dome"

About

In a 1911 beaux arts-style building overlooking Union Square Park, this chic hotel is 8 minutes' walk from the Flatiron Building and a 19-minute walk from the Empire State Building. Contemporary rooms and suites feature flat-screen TVs, iPod docks and Wi-Fi. Upgraded rooms have park or city views. Some suites add whirlpool tubs. Amenities include a fitness center and event space.

photo_cameraW New York - Union Square

Review Keywords

renovation (46)doorman (21)welcoming atmosphere (19)comfortable suite (10)comfortable bed (9)park view (7)renovated rooms (6)subway access (4)no bar (3)suite upgrade (2)

Amenities

Paid Wi-FiPaid breakfastPaid parkingAir-conditionedLaundry serviceBusiness centerPet-friendlyRoom serviceKid-friendlyRestaurantFitness centerSmoke-free
warning

Low Dissatisfaction Risk

7% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
756
4star
390
3star
110
2star
45
1star
70