West Farms Hotel

"The room was horrible it had mice and roaches, it wasn't clean the bed had crumbs on it the fridge had mold and no shelves, the walls and curtains were stained, the bathroom toilet paper holder was broke, walls nasty just ugh. I'll never stay there again but the customer service was good and the wat"

"Easy to get to, however all the rooms are different. Been here more then a hand full of time and room 215?!! Just give them the key back the floor is broken and the room looks like it was set to flames once upon a time like bru. 102 is decent minus the space heater..... As a fire safety officer that"

"Worst Experience ever. This hotel does not in any way provide what is advertised. The room conditions are horrible. Actually, horrible is an understatement. We were told we could only pay in cash, which we did thinking we would get what the company advertises on their website. We get to the first ro"

"Horrible service. First they gave us a dirty room, that was not ready yet. We gave them a chance it can happen, but the second one they gave us was worse and supposedly clean already. The worse thing is that we asked for refund since it was not our fault they room were dirty and they refused. The pa"

"Stayed for one night in September and we had a great night sleep! The train is right outside the main door but the noise really didn't bother us. The front desk workers were all very friendly and helpful. Breakfast was very good. Located just a short walk from the Bronx zoo and it was wonderful! The"