Ace Hotel New York

"After a disastrous stay at Ace Brooklyn last year - I decided to give them the benefit of the doubt as Ace was once my go to brand and book a stay at NYC. Like a bad ex - I need to learn it's time to say goodbye . The first room they gave me was the worst hotel room I have ever seen in my life, it"

"The staff was friendly, helpful, and looked to be enjoying being there. The overall branding and aesthetic of the hotel lobby and lounge is modern, comfortable, and warm. The room... was clean, functional, and had nice indirect lighting. It did not, however, carrythrough the quality, style or thoug"

"I booked a last minute business trip just before Christmas, and the room cost more than $600 per night for a small bunk room. The location was excellent, the staff were friendly, and it was convenient to have a cafe attached with good food available. The room was smaller than expected and did not "

"Had an awesome stay at the Ace Hotel. The location is perfect, you can get anywhere fast, but the real win is the vibe. The lobby during the holidays is exactly what you want - warm, festive, and cool without trying too hard. Also lots of couches, lounge chairs, and tables plus a full bar and coffee"

"The room was fine the shower is tiny. Laughably tiny but works. The standout was the staff that texted me before my stay and allowed me to provide a special bday surprise for my friend on our girls weekend. They even gave us a bottle of wine and complimentary drink tickets. Very thoughtful and conf"