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Best Western Plus City Line Hotel

3.6starstarstarstarstar(50+)
Average
location_on156 Bruckner Blvd, Bronx, New York, 10454

What Guests Say

clean rooms (9)cleaning staff (4)
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Average
Score: 58/100

Average value — pricing aligns with market expectations.

Guest Reviews

Simi Suristar2025-09-25T00:17:41

"If you are looking to book a stay here at this Best Western location, do not bother wasting your time. The hotel is now a raggedy a5s shelter with a single housing specialist for the WHOLE building. This is a family shelter with babies and pregnant women and fathers on their own with no help from th"

Ida Hjortskovstarstar2022-05-11T14:28:16

"The check-in was nice and the receptionist was very kind and upgraded us to a room with a larger bed. However, the room was facing the street hence very noisy. The room was clean and cleaned everyday. The tap in the sink was broken and in general the room and hotel in general could use an upgrade. I"

Mirna Riverastar2022-04-23T12:25:41

"While the cleanliness of the rooms and overall hotel were good the customer service was mediocre. The front desk were not friendly at all. Guest arriving after midnight were loud with no regard to other guest whom were already in bed. Hotel has no protocol for loud guests. The hot breakfast was a j"

Jamie Castillostarstar2022-03-05T02:30:16

"The TV was pointless, no apps or anything, it was just there to waste space and look nice. make sure you take a laptop or speaker for entertainment or something. There's no heater. The heater there blows cold air. I literally ironed the bed so I can be warm somehow. It was freezing in that room. Th"

Nana Adwoa Serwahstarstarstarstar2021-10-22T04:29:45

"Everything was fine. Clean room. They made the bed and took the trash every day, which was a huge plus for me. They also brought toiletries everyday. The receptionist welcomed us well. But there was no hot water at the sink but the bath tap did. Upon our arrival we asked the receptionist if there w"

About

Featuring a colorful facade, this unpretentious hotel is set off both Interstate 87 and Interstate 278. It's 11 minutes away on foot from Cypress Av subway station, 2 miles from Central Park and 3 miles from Yankee Stadium. The streamlined rooms provide Wi-Fi, smart TVs and minifridges. There's a fitness room. A breakfast buffet and limited parking are also available.

photo_cameraBest Western Plus City Line Hotel

Review Keywords

hot water (10)clean rooms (9)cleaning staff (4)comfy beds (3)accommodating staff (3)comfy room (2)microwave (2)basement (2)basic toiletries (2)ironing (2)

Amenities

Free Wi-FiFree breakfastFree parkingAccessibleFitness centerSmoke-free
warning

Low Dissatisfaction Risk

20% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
37
4star
22
3star
12
2star
11
1star
15