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One38 Mott Haven

3.5starstarstarstarstar(10+)
Average
location_on117 St Ann's Ave, Bronx, New York, 10454

What Guests Say

helpful staff (4)
trending_up
Average
Score: 55/100

Average value — pricing aligns with market expectations.

Guest Reviews

Derrick Davidstar2026-01-28T19:12:20

"My experience at ONE38 has been nothing like what was presented during the tour. From day one, there have been consistent and serious issues. First, the noise insulation is extremely poor. The walls are so thin that I can hear my neighbors' conversations clearly -- including both sides of their pho"

Roe Mstar2025-01-21T16:24:16

"This building deserves zero stars. Moving in was the worst decision I've ever made. From the start, it's been nothing but broken promises, poor conditions, and neglect. Picasso from Nooklyn lied about amenities, and JCS Realty has been unresponsive. The hot water barely works, often forcing my daug"

Arame Niangstarstarstarstarstar2025-10-02T18:41:57

"NOTE: This review highlights the pre-move in experience. Will write another review once we move-in and stay for a few months. We had the pleasure of working with Mansour during our apartment search, and he was absolutely wonderful from start to finish. He was incredibly kind, patient, and took the "

Aiko Milanstar2025-11-16T18:13:26

"Highly disappointed in my experience so far. My experience does NOT meet my expectations especially for what I am paying for rent. Nothing is addressed in a timely manner, your satisfaction DOES NOT MATTER!!! I moved in going on two month in a few days, and my washer and dryer has NEVER worked insi"

Xavier Guzmanstarstarstarstarstar2025-06-13T14:55:42

"I recently had the opportunity to tour the building as I was in the process of moving in, and I have to say -- it's truly spectacular. The property feels like a resort in the heart of New York City. The amenities are by far some of the best I've seen in any building here: modern, thoughtfully design"

About

Welcome to 138 Bruckner Blvd, where meticulously crafted studio, one, and two-bedroom apartments await, tailored to your needs and committed to an eco-conscious lifestyle without compromise. Step into your private sanctuary, exuding refreshing contemporary vibes and cozy finishes, seamlessly blending with your personal style. At ONE38, every detail enhances luxury, comfort, and functionality. Wellness takes center stage, offering over 70,000 sqft of combined indoor and outdoor spaces for dynamic workouts and serene retreats, redefining well-being. ONE38 offers residents a quick 20-minute commu

photo_cameraOne38 Mott Haven

Review Keywords

management (9)car (5)helpful staff (4)hot water (3)building tour (2)warm staff (2)easy process (2)patient staff (2)september (2)nightmare (2)
warning

Low Dissatisfaction Risk

26% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
14
4star
3
3star
0
2star
0
1star
9