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Best Western Premier Herald Square

4.4starstarstarstarstar(500+)
Average
location_on50 W 36th St., New York, New York, 10018

What Guests Say

comfortable beds (19)quiet room (10)bedbugs (8)
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Average
Score: 44/100

Average value — pricing aligns with market expectations.

Guest Reviews

Mara Bermudezstarstarstarstarstar2026-03-07T15:31:53

"My experience was great. From the moment we checked in and met Mr. Patel, it was truly a pleasure. He was funny, pleasant, and treated us like someone had personally asked him to look after us and make sure we were taken care of. He really made the experience that much better. The room was clean, an"

Aurora Velardestarstarstarstarstar2026-01-12T17:31:57

"The rooms are small but cozy. Beds are comfortable. The shower and water pressure are great! The heating and cooling system worked perfectly. The staff is amazing. Provided extra service of holding our luggage before our flight. Convenient location to time square, grand central station, Bryan Park. "

Kerrenstarstarstarstarstar2026-03-07T21:12:51

"Great experience at Best Western Premier! It was easy to leave our baggage for the day when we arrived and when we left (for $5 per bag). We had Misba help us with our bags and was super quick and friendly. And Mina helped us at the desk multiple times, thanks for the street view room. This is a gre"

Giovana Glenstarstarstarstarstar2025-12-13T03:05:15

"My mother and I stayed here in October, and our experience was wonderful. The hospitality was exceptional, and the room was a great size by New York standards. We also had an incredible view of the Empire State Building, something we will never forget. The hotel offers free water in the lobby, and u"

Kshitij Pathakstarstarstarstarstar2025-11-30T22:26:17

"We stayed at BWP for four nights around thanksgiving during our trip to NYC. Firstly the location is absolutely fantastic if you want to catch the Macy's Parade! The location is perfect for shopping, for great nearby food options and overall connectivity to all parts of Manhattan. The staff of BWP,"

About

An 6-minute walk from the Empire State Building, this upscale hotel on a city street lined with shops and eateries is an 8-minute walk from Bryant Park and 3 miles from the Metropolitan Museum of Art. The modern rooms come with free WiFi, flat-screen TVs and desks. Some rooms have iPod docks, minifridges or views of the Empire State Building. Kids age 12 and under stay at no extra cost with an adult. Amenities include a lounge bar and a furnished patio. There's also a fitness center and a 24-hour business center.

photo_cameraBest Western Premier Herald Square

Review Keywords

proximity to times square (89)kind staff (78)view of empire state building (75)room size (66)comfortable beds (19)subway access (18)luggage storage (14)outdoor patio (13)quiet room (10)bedbugs (8)

Amenities

Free Wi-FiAccessibleAir-conditionedBusiness centerKid-friendlyRestaurantFitness centerBarSmoke-free
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Low Dissatisfaction Risk

6% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
1121
4star
419
3star
102
2star
30
1star
96