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Holiday Inn Express Manhattan Times Square South by IHG

4.0starstarstarstarstar(500+)
Premium
location_on60 W 36th St., New York, New York, 10018

What Guests Say

friendly staff (202)comfortable bed (23)quiet room (6)bed bugs (5)
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Premium
Score: 39/100

Premium tier — higher price point with corresponding quality.

Guest Reviews

J. M.starstarstar2025-11-21T03:46:40

"This was our first time staying at Holiday Inn Express Manhattan Times Square South, and we were initially excited based on the location, pricing, and positive reviews. The check-in process was fast and smooth, which we truly appreciated after traveling. The front desk staff were friendly, professio"

Gonzalo Sanhuezastarstarstarstarstar2026-01-27T17:16:23

"We came from Chile, and one week before our arrival, we communicated with the hotel. Their response was fast and great. As soon as we arrived at the hotel, the staff was awesome with us, very polite and helpful. Housekeeping did a great job as well. We stayed for two weeks, and with such a long time"

Steve Smithstarstarstarstar2026-01-10T04:28:49

"This a more than fine place to stay but the rooms and hotel property are average in every way. You stay here for the fantastic location. Close to a subway and tons of food options in a very safe area. The rooms was adequate even if small but that's Manhattan for you. The bed was extremely comfortab"

Javier Arraigadastarstarstar2026-02-02T00:11:32

"We were two in the room. For one person, there is enough space, but for two, it is very small. The room is quite cleaned. We were there for 6 nights, and one day the service didn't clean or room. We didn't have problem with that so we didn't complain about it. If we complained, I guess they would ha"

neil palmerstar2026-01-24T17:02:37

"My wife and I booked a stay from 1/6/26-1/12/26. On the morning of the 11th we discovered live juvenile and adult bedbugs in the room. We alerted the hotel front desk staff to the issue and they moved us to another room and comped the night of the 10th. The front desk staff said a manager would be c"

About

A 6-minute walk from the Empire State Building, this high-rise lodging is also 3 minutes from the nearest subway station. Modern rooms come with flat-screen TVs and desks, plus premium cable channels and coffeemakers. Kids 19 and under stay free with an adult and there's free WiFi in every room, as well as a choice of hard and soft pillows. The facility also offers a free breakfast bar and a fitness room, as well as a business center.

photo_cameraHoliday Inn Express Manhattan Times Square South by IHG

Review Keywords

friendly staff (202)view of empire state building (76)room size (47)polite staff (40)no fridge (25)comfortable bed (23)subway access (21)no microwave (12)quiet room (6)bed bugs (5)

Amenities

Free Wi-FiFree breakfastPaid parkingAccessibleAir-conditionedLaundry serviceBusiness centerPet-friendlyKid-friendlyRestaurantAirport shuttleFitness centerSmoke-free
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Low Dissatisfaction Risk

9% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
726
4star
490
3star
196
2star
70
1star
105