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Cassa Hotel Times Square

4.0starstarstarstarstar(500+)
Premium
location_on515 9th Ave, New York, New York, 10018
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Premium
Score: 37/100

Premium tier — higher price point with corresponding quality.

Guest Reviews

Tatyana Fedorikhinastarstarstar2019-10-31T12:37:13

"The location is good and the view from the roof is cool in good weather. The reception staff was friendly and helpful. The room is basic and the first night we did not get the full set of towels, but the second night we got the towels. The bed is not very comfortable. The shower is very awkward. The"

Sam Maerienstarstar2023-09-20T13:49:39

"My recent stay at this New York hotel was a bit of a mixed experience, with both positives and negatives to consider. Let me break it down for you. Firstly, the room size left something to be desired. They appeared smaller in reality compared to the pictures online. While this wasn't a deal-breaker"

Jalan W Bstarstar2018-09-23T18:37:05

"It was hard to find even with turn by turn GPS. Staff was really nice. Hotel rooms were dingy and not well appointed. Diana helped us during check in and was great. Michael provided excellent service when we got in after an outing. However for the price - the rooms were dingy and the bathrooms neede"

Thuy Thustarstarstarstarstar2019-08-20T02:26:42

"I had nice and friendly moments at hotel I spent two nights at the hotel and very happy with my time here. I really impressed by the friendly receptionist here- Ms. Lucy. We were a group of 4 ( 2 adults and 2 kids), at that time, we just could book queen bed as other rooms were not available. the qu"

Martijn vdJstarstarstar2018-01-26T02:59:39

"Always start with the positive things, right? Well, the most important thing (bed) is really comfy and huge in Cassa. The rooms are quite spacious, the staff is very friendly, and the overall impression is fine. But when looked at the details, we have strong doubts if the hotel is worth its 4 star "

About

A 7-minute walk from the nearest subway station, this high-end hotel in Hell's Kitchen is an 11-minute walk from Times Square and a mile from the Jacob K. Javits Convention Center. Modern, airy rooms come with free Wi-Fi and 48-inch flat-screen TVs, plus minibars and coffeemakers; loaner iPads are also available on request. Suites add sitting areas. There's an intimate wood-paneled bar, as well as a rooftop terrace with a bar, a garden and a hot tub. Additional amenities include a gym, a business center, and meeting space for up to 175 people. Spa services are available for an additional fee.

photo_cameraCassa Hotel Times Square

Review Keywords

jacuzzi (14)rooftop (13)happy hour (10)room size (9)new apartments (8)elevators (8)minibar (7)strategic location (5)luggage storage (3)comfy beds (2)

Amenities

Free Wi-FiPaid parkingAccessibleAir-conditionedPet-friendlyAirport shuttleFitness centerSmoke-free
warning

Low Dissatisfaction Risk

11% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
348
4star
208
3star
68
2star
44
1star
53