Cassa Hotel Times Square
Premium tier — higher price point with corresponding quality.
Guest Reviews
"The location is good and the view from the roof is cool in good weather. The reception staff was friendly and helpful. The room is basic and the first night we did not get the full set of towels, but the second night we got the towels. The bed is not very comfortable. The shower is very awkward. The"
"My recent stay at this New York hotel was a bit of a mixed experience, with both positives and negatives to consider. Let me break it down for you. Firstly, the room size left something to be desired. They appeared smaller in reality compared to the pictures online. While this wasn't a deal-breaker"
"It was hard to find even with turn by turn GPS. Staff was really nice. Hotel rooms were dingy and not well appointed. Diana helped us during check in and was great. Michael provided excellent service when we got in after an outing. However for the price - the rooms were dingy and the bathrooms neede"
"I had nice and friendly moments at hotel I spent two nights at the hotel and very happy with my time here. I really impressed by the friendly receptionist here- Ms. Lucy. We were a group of 4 ( 2 adults and 2 kids), at that time, we just could book queen bed as other rooms were not available. the qu"
"Always start with the positive things, right? Well, the most important thing (bed) is really comfy and huge in Cassa. The rooms are quite spacious, the staff is very friendly, and the overall impression is fine. But when looked at the details, we have strong doubts if the hotel is worth its 4 star "
About
A 7-minute walk from the nearest subway station, this high-end hotel in Hell's Kitchen is an 11-minute walk from Times Square and a mile from the Jacob K. Javits Convention Center. Modern, airy rooms come with free Wi-Fi and 48-inch flat-screen TVs, plus minibars and coffeemakers; loaner iPads are also available on request. Suites add sitting areas. There's an intimate wood-paneled bar, as well as a rooftop terrace with a bar, a garden and a hot tub. Additional amenities include a gym, a business center, and meeting space for up to 175 people. Spa services are available for an additional fee.
Review Keywords
Amenities
Low Dissatisfaction Risk
11% of reviews indicate dissatisfaction — in line with expectations for this category.
Rating Distribution
Nearby Properties
Other accommodations within 2 km.
At a Glance
- Category
- Hotel
- Total Reviews
- 500+
- Amenities
- 8
- On Map
- View