Truss Hotel Times Square
What Guests Say
Premium tier — higher price point with corresponding quality.
Guest Reviews
"My friend has stayed here for 4-5 times and got us a great deal on black Friday so it was very affordable. The rooms aren't anything fancy but they are pretty spacious, especially for NYc and especially the bathrooms. The shower was nice, the bed was fine, pretty convenient location to everywhere we"
"I have stayed here before and will definitely stay again. The staff are warm and attentive, always ready to help. The rooms are comfortable and cozy, and stayed perfectly warm even during a winter storm. I've also stayed in the summer, and the air conditioning was excellent. Rooms are cleaned daily,"
"I had an excellent stay at Trust Hotel Times Square and would definitely choose it again. I would especially like to highlight Jessy, who provided outstanding service from the moment I arrived. Even before my arrival, the staff received my Amazon packages, and when I checked in, everything was alre"
"This place is an absolute joke. No hot water the entire stay, and every excuse was the same: "boiler issues." The manager even admitted this is a recurring problem, which means they KNOW and simply don't care. The front desk staff was completely lost--no answers, no solutions, no accountability. Ma"
"Was great value for right after the holiday season. The rooms are not perfect, there is some issues with the lighting (or maybe its just too confusing to use), but it was not a big issue for us. It has wood floors, so it can be a little noisy at times. The location is convenient enough, being in bet"
Review Keywords
Amenities
Low Dissatisfaction Risk
22% of reviews indicate dissatisfaction — in line with expectations for this category.
Rating Distribution
Nearby Properties
Other accommodations within 2 km.
At a Glance
- Category
- Hotel
- Total Reviews
- 200+
- Amenities
- 5
- On Map
- View